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This is your chill zone! Talk about anything thatās not Candy-related with other Candy players!.
This afternoon, CC has switched to portrait mode on my iPad. No other app is doing this.
Iāve tried locking the screen to no avail.
Anyone any ideas as to how to fix this?
thanks
JBH100
This test ended in December 2021.
There is a similar test running in February 2022. You can find a new thread about this here:
There is a play test in the game on mobile devices where the game is only available in portrait mode.
Therefore landscape mode is not available for some players at the moment.
The play test started this week and will approximately be live for a month.
We hope that you can enjoy crushing the candies in portrait mode during this time!
No i just play on Android mobile
Hey there.
Would you happen to be playing the game on an Apple device (iPad/iPhone/iWhatever), like these other players?
Hello everyone i want to know about candy crush saga is there any issue going with game...i have a issu when is start the game i rotate my screen horizontal but when it comes to start page its become vertical and its not even change...?
Kindly help as i play Horizontally...
Hi @lyncc unfortunately the locked orientation mode is part of a test being run by King.
It isn't proving to be popular as you can see in the post I have linked below
With your new update it doesnāt allow tablets to have landscape orientation ration. Been playing for years and now you make this change. We should have an option.
Hi and Welcome to the King Community
For more Information here
Candy Crush is still in the landscape for the PCS...and the King.com version. Try turning off the orientation lock. Other players might have reported this.
Hi when will candy crush go back to landscape mode, portrait mode is all squished up.
A month of testing. Unreal. Maybe see you in a month??? Probably not though
Registered for here just to vent my displeasure at this.
It's an awful decision, I play on a samsung tablet and my phone aswell. No issue with portrait mode on the phone but portrait mode on the tablet is an awful thing.
1 month wait for this to maybe be fixed is treating your customers horrendous, being forced to play a certain way is so poor and I hope this is rectified ASAP and not in a months time.
Hope this will be corrected soon.
We have two identical tablets one account is behaving as before, the other account is forced to portrait.
This is very onnoying and costed a lot of time trying tot fix this without result.
It is pretty brutal to simply select random users for a test where you influence (restrict) properties that have a direct relationship to things such as ergonomics, i.e. potentially forcing people to stop playing to prevent RSI risk (worst case) or at the minimum impacting the comfort of playing.. we all know companies like facebook do experiment, however I donāt think it has ever been in those type of āenforcedā properties ā¦.
very sadā¦
Mine too has changed to portrait mode and I DO NOT like it! No other app forces you to play in this mode. I will not be playing until it changes. Sort it out please
I don't care about a test situation, I was never asked to be a test bot. I log daily just to keep my login streak going.
The crazy cat lad needs to go back to his masters and get a proper answer of when this will be fixed, not some lame answer about testing some crap no one wants to be a part of.
FIX IT
Thanks, but no thanks, see you in a month.
Hi I upgraded the game last night hoping the portrait/landscape toggling is fixed itās not I restarted my device still not fixed PLEASE fix this itās so annoying
Well I think I just figured out how to post something altho I don't know how I got here...It took me a minute...lol
Btw...I'm sad to say I'm technologically challenged...grins
I'm a noob on this site...I'm feeling like a dummy. I can't figure out how to play a game, enter a post or anything else. Some instructions on how to get started here would be lovely...I'm not finding anything helpful at the moment. Any help would be greatly appreciated.
Well I wonāt play anymore then. And I was a daily player that was willing to pay sometimes.
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Well (after adjusting your settings), if you still find the game in the incorrect (vertical) orientation; you will know that the problem does not lie within your device, but within the game.
In that case, you would probably have to wait until a future game update for the fix...
Ally settings is okay i checked agian as well
There are issues and Discussion in this page
Thank you @kiara_wael for information...
I have happily played Candy Crush in landscape mode on my iPad for many many years, I reached 2929 and would have continued had King not changed the settings. Unfortunately, I found playing in portrait mode doesnāt suit me so I have found other games that suit me better and I have logged out of CC. There is life after CC!
its not fair for some players to not have a feature that other players have please make an update that makes the game the same for all accounts my id 1548936986
My inventory disappeared overnight Hundreds of boosters lost Back to square one !! Any ideas why and how to retrieve ?? Gutted !!
I play in iran and i should use vpn to conect and play, but most of the time my vpn is conect but my game is disconnecting. I am a old player and i am playing during 13 year and my level is 8434, i am iranian person not a government please let us to continue connection š
What happened to my inventory?? I had over 1,000 candy bombs, over 250 candy hammers, 120 fish and more stuff. Now it's all gone. Why? I'm on the same device as always. It took me years to build up my inventory. Someone help please.
Pins collection i finish it I didn't received my reward.
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you donāt, here's a quick explanation: š Video ads are not a permanent feature in the game. Like other special features, they can come and go. Theyāreā¦
We're aware of an issue affecting theĀ latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly ContestĀ progress isnāt updating Episode RaceĀ counter isnāt advancing Game progress resets to level 19,686Ā after closing and reopening the game Sync issuesā¦
Welcome to the Community š If youāre having trouble with your game, whether itās missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center š Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress toā¦
