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This afternoon, CC has switched to portrait mode on my iPad. No other app is doing this.
Iāve tried locking the screen to no avail.
Anyone any ideas as to how to fix this?
thanks
JBH100
This test ended in December 2021.
There is a similar test running in February 2022. You can find a new thread about this here:
There is a play test in the game on mobile devices where the game is only available in portrait mode.
Therefore landscape mode is not available for some players at the moment.
The play test started this week and will approximately be live for a month.
We hope that you can enjoy crushing the candies in portrait mode during this time!
portrait is my only option
Itās still portrait ode on my iPad fix it now
Hi, seems ages now, can anyone advise when the orientation for iPad CCS will be fixed?
Any update on when the orientation will be fixed for iPad?
When will candy crush go back to landscape mode, have asked this before and told 4 weeks game not enjoyable in portrait mode
thank you
anne
Any update on screen orientation? Anyone?
Eek, sorry to hear that. Sounds like it should be resolved in a couple weeks for you, sorry for that :(
HelloĀ @VioletKat , welcome to the King Community!
Please stay tuned to the information in the link below
It is known to our game team and we keep checking the link for more info
Hello @VioletKat , welcome to the King Community!
one moment please
Why have you taken away the ability to play candy crush on an iPad in landscape?
this directly 8mpacts on the accessibility of the game as it is more difficult to hold and play for some players, including me.
please fix this. If it isnāt fixed some of us will be forced to stopped playing.
when is the landscape mode coming back? If itās staying in portrait mode for iPads, I will be deleting after many years and level 5212 š
Hi @blueshirt , no date confirmed yet
I am staying tuned in here, patiently waiting to learn more
Do we have dates yet confirmed for landscape to return for iPads?
Hello @rayezee1 , Welcome to the King Community!
In the link below you will read a discussion by fellow players. It may offer suggestions or you may want to add to the discussion
Just tap the words - view post ā¤µļø
I donāt want to play this game anymore as you have changed the view!!!!! WHY???? i]I play on my iPad and I want the landscape view as that is how the screen tilts. Also what is with the chocolate box that has not been fixed since September????? This is not an enjoyable game experience.
I have happily played Candy Crush in landscape mode on my iPad for many many years, I reached 2929 and would have continued had King not changed the settings. Unfortunately, I found playing in portrait mode doesnāt suit me so I have found other games that suit me better and I have logged out of CC. There is life after CC!
Thank you @kiara_wael for information...
Hi and Welcome to the King Community
There are issues and Discussion in this page
Ally settings is okay i checked agian as well
Well (after adjusting your settings), if you still find the game in the incorrect (vertical) orientation; you will know that the problem does not lie within your device, but within the game.
In that case, you would probably have to wait until a future game update for the fix...
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Thanks, but no thanks, see you in a month.
I don't care about a test situation, I was never asked to be a test bot. I log daily just to keep my login streak going.
The crazy cat lad needs to go back to his masters and get a proper answer of when this will be fixed, not some lame answer about testing some crap no one wants to be a part of.
FIX IT
Mine too has changed to portrait mode and I DO NOT like it! No other app forces you to play in this mode. I will not be playing until it changes. Sort it out please
It is pretty brutal to simply select random users for a test where you influence (restrict) properties that have a direct relationship to things such as ergonomics, i.e. potentially forcing people to stop playing to prevent RSI risk (worst case) or at the minimum impacting the comfort of playing.. we all know companies like facebook do experiment, however I donāt think it has ever been in those type of āenforcedā properties ā¦.
very sadā¦
Hope this will be corrected soon.
We have two identical tablets one account is behaving as before, the other account is forced to portrait.
This is very onnoying and costed a lot of time trying tot fix this without result.
Registered for here just to vent my displeasure at this.
It's an awful decision, I play on a samsung tablet and my phone aswell. No issue with portrait mode on the phone but portrait mode on the tablet is an awful thing.
1 month wait for this to maybe be fixed is treating your customers horrendous, being forced to play a certain way is so poor and I hope this is rectified ASAP and not in a months time.
A month of testing. Unreal. Maybe see you in a month??? Probably not though
Hi when will candy crush go back to landscape mode, portrait mode is all squished up.
Candy Crush is still in the landscape for the PCS...and the King.com version. Try turning off the orientation lock. Other players might have reported this.
For more Information here
With your new update it doesnāt allow tablets to have landscape orientation ration. Been playing for years and now you make this change. We should have an option.
Hi @lyncc unfortunately the locked orientation mode is part of a test being run by King.
It isn't proving to be popular as you can see in the post I have linked below
Hello everyone i want to know about candy crush saga is there any issue going with game...i have a issu when is start the game i rotate my screen horizontal but when it comes to start page its become vertical and its not even change...?
Kindly help as i play Horizontally...
Hey there.
Would you happen to be playing the game on an Apple device (iPad/iPhone/iWhatever), like these other players?
No i just play on Android mobile
Level 10054 is impossible to pass because the 4th required Dragon does not drop, I have used many booster and bombs and still have not cracked this level because the fourth and last required doesn't appear.
Sir me jab bhi payment karta hu mere game account me gold coin nhi aate
I got the booster wheel spin jackpot today, and it looks like it's supposed to include everything that shows on the wheel. However, there was no 15 min unlimited UFO blaster (it showed it in the graphic showing you won the jackpot, but it was not in my boosters). Is this a known issue or just a one off glitch?
My inventory disappeared overnight Hundreds of boosters lost Back to square one !! Any ideas why and how to retrieve ?? Gutted !!
its not fair for some players to not have a feature that other players have please make an update that makes the game the same for all accounts my id 1548936986
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you donāt, here's a quick explanation: š Video ads are not a permanent feature in the game. Like other special features, they can come and go. Theyāreā¦
We're aware of an issue affecting theĀ latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly ContestĀ progress isnāt updating Episode RaceĀ counter isnāt advancing Game progress resets to level 19,686Ā after closing and reopening the game Sync issuesā¦
Welcome to the Community š If youāre having trouble with your game, whether itās missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center š Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress toā¦
