Sign Up!

🎂 Candy Crush Soda is celebrating it's 10th Anniversary! Join the fun and win prizes, check it out HERE! 🥳🎉
🌟 Introducing new community titles and rewards – your Road to Legend starts HERE! 🌟

Wheel and Extra Moves stuck on loading/ connecting

17374767879

Answers

  • Sharonmaleka
    Sharonmaleka Posts: 1

    Level 1

    Hi my name is sharon

    ID 10786579089

    Game says contacting app

    Please help

    Thanks in advance

  • Kiwi2018
    Kiwi2018 Posts: 125
    edited November 2021

    Hello @Crazy Cat Lad

    Ok! I was experience this kind of issue.

    Yes, here it spinningen. No connection.

    I have WiFi, very good one, change to 4G. Nothing helped.

    Went back, touch the screen at right sight to the left I came back without the option to rewards or able to use goldbars.

    Then, suddenly could the Google play app start and I came to "Games ".

    Try to go back again by same touch but still veiw of G play.🤔

    Find out that it had trigger the app to start separate not just in the CCS I had separate app now with GPlay. And it was like looping the symbol of play, then the game veiw withe the Games in G Play.

    I had to cloos separate Google Play, Go to C CS and then, without rewards, go back to CCS and play a new game.

    Then it repeted like this over and over again in weeks and I felt like that the game in the veiw for the ad in Google play was making this happen, like a bug.

    🤔why! What to do?😏

    I cloosed CCS, went in to GPlay and here was the game agan.😳 I changed in the bottom to App, see picture...

    And Yes, the game AD under game is gone and it has not now in 24 hour had problem. And before it was for weeks, very often.

    My analys...could it be that a AD in CCS refer to a game in Google play and here is just speculation, make it to pop up Google play separate app and then like made a link to open and hijacked Kings CCS?

    Is it open sours in King or is it for CCS in Samsung and Google play together that make this 🤪 fenomen!

  • Kiwi2018
    Kiwi2018 Posts: 125

    46 hours later, the problem is back.😵

    2 or 3 times with Google play loping from the add and 3:d time did the spinningen wheel start again.

    I will try my last trix ti fix and coming back with feedback.

  • agadoupi
    agadoupi Posts: 1

    Level 1

    Cannot connect to store

    User id 10183037478

  • trezegoal
    trezegoal Posts: 1

    Level 1

    I have problem with my store.

    My id is:12972280549

  • francho34
    francho34 Posts: 1

    Level 1

    Ho perso diversi bonus acquistati.

    Il mio id: 8301088552

  • Kiwi2018
    Kiwi2018 Posts: 125

     @Crazy Cat Lad

    I can not just give up when those kind of things happen....I have been thinking...and today I have a chat with, can I wrote a namn of my phone?, Samsung. 🤔

    We had a good chat and so far, they new that Google itself know this issue and my strong belife is that it is a kind of spyware in a add that cause this hang up and also loop Google play.

    My solutions now:

    Emty cache in CCS, Google play and Google play Services. Also emty data from both Google apps.


    This has a known solution as I can see.

    Also after doing this, I have now totaly different adds in my CCS....😃no crasch yet.

  • Tom_Sherwood
    Tom_Sherwood Posts: 4

    Level 1

    Unable to contact app store to buy more lives for several days.

    My ID: 5307727052

  • Bigelle64
    Bigelle64 Posts: 1

    Level 1

    Bigelle64- I can not get on the Apple Store or get any extra moves

  • wjangale
    wjangale Posts: 3

    Level 1

    Failing to load store please help


This discussion has been closed.

Hey! Would you like to give us your opinion?