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❌ Temporary Connection issue 2 December 2021!

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Comments

  • Alienscar
    Alienscar Posts: 16,461

    Hello @aeden I am sorry to say, but this site cannot help you with purchase issues.

    You can try Player Support, or you can try your app store provider. From your comment above though it looks like your Store provider hasn't been that helpful.

  • MiladyR
    MiladyR Posts: 10,657
    edited December 2021

    @Lola_Pop Today I don’t have an Advent Calendar. Today is the third day I haven’t been able to claim anything/a surprise 😟.

    My problem is with CCS.

  • MollyB78
    MollyB78 Posts: 4
    https://community.king.com/en/candy-crush-saga/discussion/comment/1929863#Comment_1929863

    I am experiencing the same thing! My Bubble Witch Saga 3 will not connect and this is the third day for me! Please fix or I could have a breakdown from not being able to play... lol 😭😭😭😭

  • Alienscar
    Alienscar Posts: 16,461
    https://community.king.com/en/candy-crush-saga/discussion/comment/1931065#Comment_1931065

    Hello @MollyB78 Bubble Witch 3 has its own Support area, so you would be much better off posting your issue in that area.

    https://community.king.com/en/bubble-witch-saga/categories/Support-Bw


  • Jo-19
    Jo-19 Posts: 2

    Level 1

    still cant play on FB it wont load been days now even though you previously said its fixed

  • britamk
    britamk Posts: 1

    Level 1

    I am getting this error when I try to claim my Season Pass rewards (I paid for the Gold Pass). Is this related to the connection issue, or is it something with my account? It's been happening for days. See screenshots.

    Screenshot 2021-12-07 132026.png
    Screenshot 2021-12-07 132516.png


  • Ashen33
    Ashen33 Posts: 78

    Level 3

    Hello! It's been 1 full month that I can't access to the candy crush store.

    It's totally impossible for me to buy boosters on the store or to use gold bars when I fail a map/or to buy boosters with gold.

    Everything else looks fine, I can play and use all others functions like events, progressing in the map, using boosters to help for finishing levels etc...

    I've already restarted my game / phone of course but it's still not working.

    May I know if it's related with this current issue ( because it began to the start of December for me) or it is another problem?

This discussion has been closed.

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