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how to activate to get ads and receive free lives and boosters to see them in the candy crush saga
Answers
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Why can’t I get sweet cinema and Andy box? I’m on level 2038
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Hello and welcome, the sweet cinema is not always guaranteed to be in your game, it is given to groups of randomly selected people, so this just means you're not in that group at present but you could be again in the future. It can also be missing due to temporary problems. To make sure you're getting the features available to you check your game is up to date and log out and restart your device, then log back in. Regularly do this to keep your game as up to date as possible. Thank you.
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Contains ads
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Welcome to the King Community.🥰
Can you describe your problem in more detail so that we can help you with the right information?
Thank you.
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Hi ... my problem is I see the ads but when I click onto them (most of the ads) it will crash the APP. Got to restart the APP again.
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also, is that your problem?
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This is my problem (please see below) ... most of ads driven bonuses (including before start of game, extra moves at the end of game) crashes the app totally.
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This is an app crashing problem and here are some troubleshooting steps you can follow to try to find the solution.
Let me know if you find the solution through the steps.
I hope to hear from you soon and thank you in advance for your cooperation!
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OK - I have tested for space and resetted my devices many many times. I have tried reinstalling using another mobile devices and the same problem still persist. This is my primary device and have a lot of boosters which will be lost ...
So if you feel that re-installing is my best move - I will do it - so is this the only thing I can do??
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Please wait a bit before doing this as you will lose all stored boosters for uninstalling the game app.I will try to find out from my team if this is a game related problem😊
If there is no such problem in the game, you can get the solution by reinstalling the app but wait until the next 24 hours*****
(Edit....The game currently has some errors related to advertising and has already been reported to Game Studio. However, you can skip the ad and continue the game, it may be that if the ad problem is solved, your problem will disappear.)
Thank you.
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This discussion has been closed.
