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did'nt received the item that i sucessed purchased.
Cecilia_Chang
Posts: 1
in Support
Let us know where you're having trouble:: games_and_promoted_posts Recent Purchases: Array Please select one:: payment_issue Please select the payment method that you used to make this charge: paypal Please enter the email address of the PayPal account you are attempting to use: [email protected] Please provide the date and amount of each charge.: 01/25/2015 Starter Pack sugar crush amount RM23.92 Please provide any additional information: received none after purchased success! What is your desired resolution?: refund
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Best Answer
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MarkHawk
Posts: 4,079 Community Manager
Hi Cecilia! Please follow the steps described here: https://king.com/#!/faq/Purchases - don't forget to include the email receipt or a screenshot of the transaction and we'll get back to you right away.
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