Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
Are you playing on a mobile device or on Facebook? Make sure that you always have a strong wifi connection. If you play on a device normally, check if the level has progressed on FB on your computer. If it has you can log out on your mobile and log back in (and the level should be correct) Let us know how you get on.