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New Year - New device? 📱 Check out how to sync it! Android 🤖 | Apple 🍏
💰️❌ Facebook issue with purchases (game freezing/ giving error message)
Answers
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Anch'io ho problemi, non posso utilizzare i lingotti comprati, non posso più contattare il negozio, quando risolvete il problema ?
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Welcome to the King Community.
Due to Facebook, you are facing such problems at the moment and you can find the details in the following link.
Thank you.
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Welcome to the King Community.🥰
According to the community guidelines only English language would be accepted here and it was necessary for everyone to understand each other's problems or statements.😎
Thanks!
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Is there a time line on when the connect to the app store will be fixed?
The game is fast becoming no fun and I will be forced to stop playing and delete the app which I really don't want to do
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@Crazy Cat Lad I moved your posts from Discussions to our support thread
And this is what is wrong with this site. Instead of moving all the posts asking for help with purchasing into one thread that offers no up to date information, how about offering some help?
Three days ago you said..
We are working on a fix and to get everything back on track and counting on having this sorted out shortly.
For most people three days doesn't count as 'shortly'. This thread is in desperate need of an update, so that everyone that is waiting & struggling knows what is going on.
Just a simple 'sorry, the fix is taking longer than we thought, but it should be fixed by Monday next week' would really go a long way to putting people's minds at rest.
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I am having so many issues with candy crush on my MAC can't not use coins or purchase and always freezing up can you help ?
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Welcome to the King Community.
Due to Facebook, you are facing such problems at the moment and you can find the details in the following link.
Thank you.
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Issues with app store not resolved I will report my last purchase to credit card as fraud
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Hi and Welcome to the King Community
For the purchase that you didn't receive, please check HERE how to get that refunded or compensated.
Please check this page for Purchase Issues
Thank you
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I cannot access the shop to spend the gold I bought ! It just sticks on accessing/contacting the shop ! Please can someone help me with this ? Thank you.
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This discussion has been closed.
