Help!

acopo001 · May 2022

I had over 740 gold bars and when I logged in the other day they were GONE! I messaged the developers but no one responded!

kiara_wael · May 2022

https://community.king.com/en/candy-crush-saga/discussion/372535/help

Hi and Welcome to the king Community.

We're sorry for your inconvenience, be patient because it's the weekend. and you need to contact our Player Support Team here,and tell your Game ID there.

as here are no deals in our community on such issues. or You can email them directly from the game by going to the Settings, Help Center, choose a FAQ and you can find the 'Contact us' in the bottom of the page.

Lindark · May 2022

Sorry this has happened to you, a couple of players have reported this lately. Are you able to try signing out of your King account and back in to see if that helps?

acopo001 · May 2022

https://community.king.com/en/candy-crush-saga/discussion/comment/2226907#Comment_2226907

Yes I have multiple times. My boosters are still there as well as my win streaks, etc. It’s just the gold bars that are gone. This happened about a week and a half ago. I did contact support via the link given but never heard anything.

acopo001 · May 2022

https://community.king.com/en/candy-crush-saga/discussion/comment/2226804#Comment_2226804

Thank you, but I have already done that twice using the link you provided. This happened over a week ago and I have gotten zero support on this.

DrTica · May 2022

*Edited by CM: 🤔 Oops! Please repost in English so everyone can understand - Our House Rules

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