Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
So sorry this happened to you :( It happened to me too. It seems the best thing to do is just use your boosters regularly so they can’t be lost.
Yes I do! It hasn’t happened on my other King games, only candy crush
It appears your game app has been damaged. To solve this problem you should reinstall the App, but keep in mind that by doing this you will lose your boosters and your lives. If your game is connected to a King or Facebook account, your progress and gold bars will not be lost.
Hi and welcome to the King Community
I'm sorry because your game app is corrupted and you need to reinstall the game app after uninstalling to get the solution. Uninstalling the game app will cause you to lose all stored booster and unsaved levels but your problem will be solved.
You will find more details
I have done as you suggested.
I have lost everything :( I had so many boosters having played this game for years.
im gutted.
thanks for your help all the same
So sorry this happened to you :( It happened to me too. It seems the best thing to do is just use your boosters regularly so they can’t be lost.