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❌✉️ No Lives received/ inbox empty (fixed)

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Answers

  • Donna02
    Donna02 Posts: 2

    Level 1

    I've also been having trouble receiving lives the last few days. I only have trouble receiving from my husband, who is on Facebook (I am not). I have no trouble sending requests. And this is on Candy Crush Saga.

  • 4Shepps
    4Shepps Posts: 67

    Level 3

    Same thing happening to me , I’ve always received 30plus lives per day .. nothing from any of my friends . I am receiving request for lives so I am giving lives . I still also have my game crash when I’m in the middle of a game and no one can sort this out either. I’m on over 6000 player and feel my time is being wasted now .

  • sakhi_0310
    sakhi_0310 Posts: 30

    Level 3

    They say that there is some problem and are trying to resolve it... Why don't they reverse the process to the older system... Once problem is resolved put this limit of lives structure again...

  • Tanyaventer777
    Tanyaventer777 Posts: 2

    Level 1

    Why are you limiting the messages? Since then theres this problem? Why must there be a limit on now? Stop making dumb changes!

  • Tanyaventer777
    Tanyaventer777 Posts: 2

    Level 1

    And the message limit crap must also be gone. I feel the same.

  • crystal1973
    crystal1973 Posts: 3

    Level 1

    I just received another message from the candy crush folks that said I have reached my maximum amount of lives received per day of ZERO. I will be uninstalling this game.

  • Huldas
    Huldas Posts: 30

    Level 3

    Same here. I get lots of requests but no lives for at least 3 days. I also lost boosters around the same time and I thought I had over 50 diamonds that disappeared. Maybe I used them by mistake að it's ridiculously easy to do that.

    Anyways It's probably time to say goodbye to this game. At level 11584 there are more and more levels that are impossible without 30 extra moves and boosters have become useless. The game encourages you to add strangers as friends to get lots of lives but then limit it to 30 and then you suddenly don't receive any lives at all. I feel cheated.

  • LonelyBear
    LonelyBear Posts: 5

    Level 2

    This is the last reply I got from the support team....

    Thank you for your reply!

    Let's try to fix it for you. The first thing we need to do is make sure that your device is running as smoothly as possible. Please try the following steps and let me know if they do not resolve the issue:

    Close all apps and restart your device: on most devices, press the power button for about 30 seconds, or until your device restarts

    Check and update your android version and the game app

    Clear the game app cache and data: usually in Settings > Apps

    Make sure that you have sufficient memory on your device. We recommend having at least 2GB free

    Check out the Google Support Pages with useful information on how to fix different device and apps issues.

    I hope this helps and please let me know if you need further assistance.


    GUESS WHAT PEOPLE .... IT DIDN'T WORK... Do they run of some sort of script.

  • LonelyBear
    LonelyBear Posts: 5

    Level 2

    Totally agree with you Huldas 👍, very close to uninstalling, though it used to be a great game back in the day.

  • tramm6724
    tramm6724 Posts: 3

    Level 1

    I’m not receiving any lives ! Why? I read the rules on lives but I’m not receiving any , non , zip, zero

This discussion has been closed.

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