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Hello @tramm6724 the introduction of a cap on the number of lives that a player can store seems to have stopped people from receiving any new lives. The issue is currently being investigated.
To find out when the issue has been fixed keep an eye on the discussion linked below.
Not Receiving Lives Anymore & Then Limiting Them (if we ever do start getting them back) has cost me 1/2 the reward time I finally won from the Let's Climb Game. What's the use of playing.... I know people ate sending me lives & since I'm under your "30 lives limit" I should be receiving them. If you can't go back to the eay it was or fix the problem then I might as well delete this game. I can't imagine how many players you've already lost by now. I can't believe I'm the only one who feels this way ...Thanks For Literally Nothing !!!
Hello my friend and welcome to the Community,
Frustrating it is, please do not fret as one of our Game Moderators can assist you with your issues or problems they are friendly and helpful indeed let me tag one @kiara_wael she will be with you as soon as she can as they are very busy helping other players in the Community....Hope this helps you out my friend.....😉😎💯
Hello my friend and welcome to the Community,
Frustrating it is and I am having the same issues in my game as well.....I myself have reported it to Players Support and they are working on it trying to get it fixed.....as many other players are having the same issues with their game....
This is something we here in the Community can not help you with as this is a in game feature and only King Games can handle this....my apology indeed as myself and many others around the world are waiting on King Games Support as they are working on this although I hope this helps you to understand it much better my friend 😉💯