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What happened to the extra moves when you click on give up?
Have been able to get them up until game 6203 and with only 23 moves this level definitely needs xtra moves
Thank you all for your patience!
I can now confirm that this issue has been fixed.
@Carol-38 What is going on.
I wish I knew Carol. Of all the changes made by King this is the one that really makes no sense at all to me. The only result that I can see for this test is loads of complaints from frustrated players.
If King are reducing the amount of lives and not giving extra moves what is the point of playing.
That is something I have said already Carol the double whammy of reduced lives and now no extra moves will surely see players leaving en masse.
I can't imagine that even those who can afford to pay or others who struggle to pay would be happy with this.
That is my guess as to what this test is all about. The only thing that King can be testing by removing the extra moves is to see how many buy moves, or how many stop playing. Nothing else makes sense.
Alternatively this could be their answer to the life limit. The change to the life limit has seriously upset people that buy things for their games and I don't think King saw this coming. I think that by removing or changing the frequency of the extra moves and giving people back the ability to send and receive lives they hope to get those people buying again.
👉 NEW UPDATE! 04/08/22!
There was a bug affecting this feature which the Studio has found and is working on a fix for the next update.
Please stay tuned and make sure you do not miss out on any future updates 😉
Hi Foxy seeing as last time this happened to you the issue fixed itself all I can suggest is that you stop playing other than to collect the Booster Wheel booster and check that the extra moves feature is back in your game. Obviously you will have to play a level once to check for the extra moves, but I would suggest just play the once and save your boosters & lives until the feature is working again.
I still cannot restore my levels. I have contacted customer service by email.
As of today, I lost all of the possibilities to pass newly released levels. The extra moves in the end are gone, no matter how many times I play and lose a level. The current one I'm stuck on has been played at least 50 times. The game supposed to bring joy and relaxation not the constant stress and anxiety. More and more top players will stop playing with the rate it's been going
Go here. https://community.king.com/en/candy-crush-saga/discussion/251570/have-you-lost-your-levels-heres-how-to-get-them-restored/p1
I did that and now I lost all of my progress. It has brought me down to level one.
Please force to close app, clear cache, log out then log in.
That is not what I'm asking. I'm talking about when you finish a level unsuccessfully, and it asks you if you want to continue by buying extra lives with 10 gold bars. It starts at five lives, and eventually should increase the amount of lives you can buy for 10 gold bars, but this game is not doing that. It is stuck on five lives only.
Go here. https://community.king.com/en/candy-crush-saga/discussion/376482/lives-inbox-how-does-it-work#latest
I have been playing the same aggravating level for an hour now, and won't be able to win it unless I buy extra lives. The problem is, it never increases from five lives when you pay with gold bars. At this point, I should be able to buy 20 to 25 lives now. But it doesn't budge. Can you unstick it?
Watch the video. https://youtu.be/AO6FlGQZcMA
Go here. https://community.king.com/en/candy-crush-saga/discussion/376482/lives-inbox-how-does-it-work
And Today the extra moves option has disappeared again !!! I Give Up !!!!
I also have this problem with the added extra moves gone on my tablet, but it's still working on my phone, say what!so, if I really stuck I'll play on my phone!
Mine have stopped also...!!!
I still waiting on mine- it use to have extra moves then once I got to level 6203 they left now only get 5 moves for 10 golden bars
I am still waiting for it to come back - the 30 extra moves you can get with 10 gold bars helps pass hard levels -
Well fingers crossed for you @Mary_Kay that the issue isn't permanent. So far most people have posted that the issue comes and goes.
I lost my extra moves too and I think it stinks!
@Carol-38 that sounds similar to what has happened to other people. It probably isn't that the extra moves took longer to appear it is just they are now back. I think most people that have lost their extra moves have posted to say they got them back later in the week. It would be nice to know how long this test is going to last.
@Alienscar @Elviramartinez_61 @foxy oops I take that back. I am getting extra moves but they are taking a lot, lot longer to start appearing. I didn't count the tries I did on this level before they started to appear but I will on the next one.
what does "currently being tested and is not an issue" really mean? how is it being tested and why is it being continued when it is not favorable to your players. i am not the only player having this problem appears this feature works for some and not for others. problem after problem first could not access the store ,then limited lives you could receive and use. now this. what will be next
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Has anyone else noticed that they seem to have removed the additional extra moves that start accumulating after you've been stuck on a level for a while or have they just increased the number of times you play a level before this starts? I often buy gold bars to complete a level once the extra moves count goes up, but I won't be doing that any more if the count stays at 5. I'm just wondering if I'm the only one?
Hi and Welcome to the King Community
Thank you for the feedback. Which device are you play?
Hello @MishkaDarling you aren't the only person to have commented on this as a few people mentioned this issue last week and @foxy has suffered from this issue last week and this week.
The extra moves in my game are still there but to be honest I can't remember if took longer than normal for them to start adding up. It does sound to me like King are tinkering with the extra moves, but obviously that is just my opinion.
It is a worrying change Mishka as people like you that pay for gold should be one of King's priorities. A change like this that encourages people to pay less seems a strange move by King.
day 3 of not being able to get extra moves for 10 gold bars.still stuck on only 5 extra moves. can someone please explain why this is happening. this is the second time this has happen.can you please fix this/tell me what to do.not able to finish hard level.this problem is causing me to use more lives and boosters PLEASE HELP !!
Hi and Welcome to the king Community
already reply here , Duplicated post
Thank you
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Yes, this happened to me last week. Then they were back and now they're gone again. I am one of the people who pays quite a lot to play as the game is very addictive, but with all the new changes I will be using up my boosters and leaving. Enough is enough.
Where have the extra moves gone at the end of the game? Getting stuck on a level for days and days and days is getting frustrating. I, too, am looking for a new game. This has turned into a money grab and I refuse to pay any money for extra moves or power ups. Your changes have sucked the fun out of this game.
i understand you may consider this a duplicate post BUT i am still having the same problem {day4} still stuck on only 5 extra moves for 10 gold bars can this be fixed?if not, i have no other choice but to stop playing completely.NOT SWEET!!
To be honest @foxy I don't think the issue you are complaining about can be fixed because any change introduced by King can only changed by King. The best you can hope for is that the change is temporary.
I have said elsewhere that this is a really bad move by King. People at the end of the map rely on the extra moves to complete their levels. Players will leave en masse if they lose their 30 extra moves on top of not being able to receive all the lives that are sent to them.
It is typical of this forum that the powers that be don't seem to know what is going on.
Only just seen this @Alienscar
To date I am not receiving extra moves, mine stay on 5. But to be honest I am so disheartened with everything King are doing I just close down. Got to the point where I'm not really bothered anymore as it doesn't seem anything is going to change. Levels are near on impossible and even with 35 extra moves they can't be passed. I'll keep plodding along and see what happens in the future.
Thanks for the information @Carol-38 it is disheartening to hear that King has thought fit to roll out this "test" to people at the end of the map. Based on your feedback I have no idea how you are managing to get through the levels if you no longer receive your thirty extra moves.
I honestly don't know what to make of @QueenB post. What on earth can King be testing by removing the extra moves.
The only thing that makes any kind of sense is that they are "testing" how many people buy lives when they don't have any other choice.
I'm not getting through many levels @Alienscar . Had managed to get a few UFO's from daily win and F5 used them and other boosters I had been saving. Nowhere near the new levels released today, but as I said I'll just plod along. My purse still has a padlock on it and that's where it's staying.
If so, I definitely stop playing, impossible movements, fewer reinforcements, you don't help, I honestly don't understand it and there are level comments but they make the reverse effect more difficult. .yes I know it is my decision and I have played because I wanted to but I wanted to leave my explanation.
In my account section I have it turned on to receive emails and offers from King but I never receive any emails or offers.
I just purchased a gift card and redeemed it and I cannot find my rewards.
How can I win money from this game
After playing for 13 years every day I really want to tell you what I don’t like…. When I earn a reward, for example 5 minutes a piñata, I really want to have it 5 minutes!!!! But the game begins to ask me lots of things, offers me all kinds of special offers and when at last I can start allready at least 40 seconds are…
Playing for 13 years every day I really want to tell you what I DON’T like…
level 6830 the bottom button is all jumbled up, I already rebooted and cleared cache.
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
