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What happened to the extra moves when you click on give up?
Have been able to get them up until game 6203 and with only 23 moves this level definitely needs xtra moves
Thank you all for your patience!
I can now confirm that this issue has been fixed.
@Carol-38 What is going on.
I wish I knew Carol. Of all the changes made by King this is the one that really makes no sense at all to me. The only result that I can see for this test is loads of complaints from frustrated players.
If King are reducing the amount of lives and not giving extra moves what is the point of playing.
That is something I have said already Carol the double whammy of reduced lives and now no extra moves will surely see players leaving en masse.
I can't imagine that even those who can afford to pay or others who struggle to pay would be happy with this.
That is my guess as to what this test is all about. The only thing that King can be testing by removing the extra moves is to see how many buy moves, or how many stop playing. Nothing else makes sense.
Alternatively this could be their answer to the life limit. The change to the life limit has seriously upset people that buy things for their games and I don't think King saw this coming. I think that by removing or changing the frequency of the extra moves and giving people back the ability to send and receive lives they hope to get those people buying again.
š NEW UPDATE! 04/08/22!
There was a bug affecting this feature which the Studio has found and is working on a fix for the next update.
Please stay tuned and make sure you do not miss out on any future updates š
Hi Foxy seeing as last time this happened to you the issue fixed itself all I can suggest is that you stop playing other than to collect the Booster Wheel booster and check that the extra moves feature is back in your game. Obviously you will have to play a level once to check for the extra moves, but I would suggest just play the once and save your boosters & lives until the feature is working again.
But they get ad revenue from non paying members. Unless those members canāt play because they donāt have lives. Or stop playing because they are tired of playing the same levels. I have stopped buying gold and watching ads unless I am only one move from winning.
I'm not able to get extra moves either. I can't send lives as I'm the only one listed in the progress bar.
Not only are they forcing us to buy gold to pass levels, I am not getting lives from friends. I have over 1200 friends and I haven't run out of lives in a long, long, time. Now I keep running out of lives and although I said I was going to quit before, I couldn't. Now, enough is enough. Jigsaw is fun too.
They definitely gat it together. Got 2 lives on facebook from 2 players then on microsoft have 3 lives from 1 different player. Thought suppose be same on any device or platform .HA HA. They sure want more $ Hopefully if enough people quit Perhaps the greedy scum won't get it. Unsure who keeps deleting any post I put word greed on here Wish they'd stop not a curse word ya know !
I am having the same problem for four days. Hope you fix it soon
Here is the email address where I sent my complaints. Be advised, though, that the answers I got were crappy. Nothing except what I've posted a few days ago-- blah blah blah...
replyto.candycrush@king.com
Good luck!
Since they have removed the extra moves feature, I find myself not playing any King games at all. I played all of them every day. I will play once a day now and when I run out of lives well.....that's it I am done. I refuse to give King another dime!!! It's actually LIBERATING!!!!
There is a place to file a complaint. I think you can find here or go back to game itself and hit support. I have been encouraging Everyone to file a complaint
To add to this based on what I just experienced. The change also does not add 5 to the bomb timer count. That was a rather nasty surprise.
how do I file a complaint about the extra moves only giving 5 for 10 coins. Itās ridiculous. Bring back the extra moves. Iām not pasting $10 buying coins to āmaybeā get past a level. Iām gone till you fix this.
Hi and Welcome to the King Community
Please check this page for more info
No fix, King stopped it. File complaint with King
Edited by CM:š¤Ø Hold on a bit! Please remember to be sweet and kind - Check our House Rules
After failing at a level āmore movesā no longer advances up to 35 more moves with a gold bar purchase. What is the fix for this?
Iām on a very hard level. No extra moves. They took mine away. The board is easier before I got to it. Now it is impossible and Iām very tired of trying. There is no level playing field and nothing we can count on. Level 12159. Impossible without much help for which I will not pay. They have really taken a fun game and made it a tedious chore. Too bad.
I am so tired of playing the same level over and over again. 5 more moves for 10 gold bars will not be enough to pass. I am about to quit, and I will never spend another dime on this game.
King should bring back the extra moves!
I totally agree! They are driving people away. Not too bright whoever is causing all of the problems.
I have been playing for many years and will stop soon because the number of extra moves no longer increases past 5 for 10 coins. Iāve spent too much money already on this game and will not support this greediness
Having the same issue...playing the same level XXXX times and not getting extra moves...NO CHANCE TO PASS without spending GB or $$$$...NO FUN anymore
I too have lost the extra 35 moves, I can't now give any lives to friends or receive any. 3 members of my F5 team can no longer play and I have never had the candy royal event. The game is no longer any fun - level 12316 is impossible. I give in.
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Psychological manipulations
I am a paying customer and they still took away the 30 extra moves that you can accumulate. So when I purchased a special yesterday that was good for 24 hours it was only useful until I got to a certain level and then was worthless because without the extra moves I can't advance. Many times I literally got within 1 move needed to win that level but that would have required me spending more money but with no extra moves. I refuse to give a greedy company extra money so they can figure out a way to then not have me win the level because sure enough they'll switch it up. Essentially they don't care about customers that are paying or not paying players.
Yes they have been removed!
This is absolutely ridiculous. Youāre right, itās garbage -I regret the amount of time Iāve spent on this through the years. But itās a shame to finally have something that can help, then it just goes away. They really mistreat their best players. I seldom give up the few gold bars I have but will do it once in awhile to get the 35 extra moves when it will make a difference. But will surely not spend them to get 5 moves nor go through those adds to get the 3 moves and a color bomb. This is ridiculous-Iād said before I was getting tired of it. Then Iāve gotten pulled in again when Iāve finally made some progress but if they pull off the extra moves, may as well forget it on these impossible ones. Plus I havenāt even gotten the one that allows you to watch an ad before you start to get an extra bonus in awhile. This game is too stressful, no fun most of the time lately
since I cannot move without the 30 extra lives [especially at my level] and I refuse to spend any more money looks like I will be looking at new games [hear cookie jam is good]
Agreed @amismc this is part of the problem I was trying to explain. By trying to appease those paying customers that, quite rightly, feel they shouldn't have to pay for lives they have created a real problem for themselves
I believe part of the reason for removing the extra moves is to test how many people are willing to pay there way out of the problem.
Again this just goes to show that King do not understand human nature. After having the 30 extra moves in their games for so long I do not believe many paying customers will be willing to pay to get them back.
As I said King has created a real problem for themselves
i am also a paying customer. playing candy crush is like being in an abusive relationship.you take the abuse because of love.i really loved playing this game, but there is a thin line between love and hate.there comes a point when you had enough and move on.you don't have to pay to be frustrated. appears there are lot of us suffering in this abusive relationship with King. i for one will move on unless changes are made .i have spent too much money and time not to be appreciated as a loyal player
Mine haven't returned!!! Not happy King! Can't do an update because it just had one, turned phone off, nothing. Will wait until next up date otherwise it's bye bye.
After playing for many many MANY years, I made it up to level 12,223 and now I have deleted it honestly tbh I never felt better, good riddance!!
I've been stuck on this same level for 4 days. The day before i spent 9.99 for lives and specials to only pass 2 levels. Taking away the extra moves was a bad move because i was paying for gold bars weekly. I'm not spending another dime on this game.
and also when you look up how other people passed it they all start with 32 moves but we only get 20 and no extra moves
I am also frustrated that the extra moves are removed. First I noticed it took longer for extra moves to be added, and then they were gone altogether. It is bad enough at the levels in the 12000's+ where you only start with 20 moves, and then you get 5 moves only if you want to pay--when in reality it is going to take 35 more. I didn't start paying until two months ago, it's time for me to stop. It's just not worth it, the satisfaction isn't there.
Just found this on another thread
whereās my 30 gold bars after passing to level 6200 I fill cheated
I got a new phone and I've lost all of my history. I was on level 6,658. How do I get that back?
This is happening a lot. Anyone else?
We're aware of an issue affecting theĀ latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly ContestĀ progress isnāt updating Episode RaceĀ counter isnāt advancing Game progress resets to level 19,686Ā after closing and reopening the game Sync issuesā¦
Boa noite! Gostaria de mostrar minha insatisfaĆ§Ć£o com o jogo Candy Crush. Passei dois dias sem entrar para pegar um Super Brigadeiro no final de semana que estou viajando. Hj, dia 05 de dezembro, consegui pegar ele, porĆ©m o jogo fechou de forma repentina, ganhei um brinde por isso, porĆ©m perdi o Super Brigadeiro. Gostariaā¦
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you donāt, here's a quick explanation: š Video ads are not a permanent feature in the game. Like other special features, they can come and go. Theyāreā¦
Welcome to the Community š If youāre having trouble with your game, whether itās missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center š Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress toā¦
