Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
This is your chill zone! Talk about anything thatās not Candy-related with other Candy players!.
What happened to the extra moves when you click on give up?
Have been able to get them up until game 6203 and with only 23 moves this level definitely needs xtra moves
Thank you all for your patience!
I can now confirm that this issue has been fixed.
@Carol-38 What is going on.
I wish I knew Carol. Of all the changes made by King this is the one that really makes no sense at all to me. The only result that I can see for this test is loads of complaints from frustrated players.
If King are reducing the amount of lives and not giving extra moves what is the point of playing.
That is something I have said already Carol the double whammy of reduced lives and now no extra moves will surely see players leaving en masse.
I can't imagine that even those who can afford to pay or others who struggle to pay would be happy with this.
That is my guess as to what this test is all about. The only thing that King can be testing by removing the extra moves is to see how many buy moves, or how many stop playing. Nothing else makes sense.
Alternatively this could be their answer to the life limit. The change to the life limit has seriously upset people that buy things for their games and I don't think King saw this coming. I think that by removing or changing the frequency of the extra moves and giving people back the ability to send and receive lives they hope to get those people buying again.
š NEW UPDATE! 04/08/22!
There was a bug affecting this feature which the Studio has found and is working on a fix for the next update.
Please stay tuned and make sure you do not miss out on any future updates š
Hi Foxy seeing as last time this happened to you the issue fixed itself all I can suggest is that you stop playing other than to collect the Booster Wheel booster and check that the extra moves feature is back in your game. Obviously you will have to play a level once to check for the extra moves, but I would suggest just play the once and save your boosters & lives until the feature is working again.
I am stuck on a level and have played more than 30 times and never gives me more than 5 more moves for 10 gold bars. I used to get up to 35 more moves.
No bonus moves anymore? Have played the same level 20 times by now and with no bonus moves I see imposible to win. What I can see is that we have to pay every time we play. I feel frustrated and considering leaving the game after many years of fun.
This is not fun anymore š¤·š½āāļø
I canāt get more than five moves anymore if I donāt pass the level. Sometimes you need a lot more than five more to finish. Not going to waste 10 gold bars for only 5 moves
Itās not working on my game. I never get more than 5 moves no matter how many times I fail.
Same! Mine have been gone for about a week ow and it is so frustrating because on the harder levels I relied on this function to pass the level. I refuse to buy anything so I have to earn those gold bars, so getting a measly 5 moves now really is a huge disappointment
Iām having the same issue, no extra lives after repeatedly failing a level. I noticed it a few days ago when I was stuck on level 4705 for days, it used to kick in after a few losses but with this level I must have payed it at least 100 times and never got more than 5 extra moves. This is NOT SWEET King games! Found myself playing solitaire grand harvest instead.
Hi and Welcome to the King Community
Thank you for the feedback. Please check this page for info
Itās impossible to pass difficult level without having extra moves .
If King thinks that we are going to pay just for five extra movements they are wrong
I use to pay sometimes when I m really tired and stuck in one level ā¦but for 5 moves? I m not going to pay at all!
this is the WORST CHANGED you ever done to candy
you are really forcing players to give up with the game after many years .
Seriously, the reason all these levels are so difficult, because players get frustrated and buy boosters. Is it worth it just to move on to the next nightmare then purchase again! Wake up people, it's a money making scam!
So we are a week into this 'new and exciting update' š I had 1600+ gold bars, all earned not bought, from episode racing challenges and Royalty. I'm way on top in 12,000. Now I have 700 gold bars, so lost half already, can barely advance and I refuse to spend (or I should say lose) more. Can't contribute to my Fav5 team, lost my winning streak with Episode race where I could win 40 gold bars each time. Not to mention I have ZERO possibilities to earn boosters since I have never had any ads in my game. The levels are next to impossible without extra moves. And 5 moves won't help, you do need those 30 moves to pass the most. The answers I get to my complaints to King are a total *. Being fed up is an understatement! Thank you taking all joy out of the game and make it a source of frustration and anxiety.
*Edited by CM:š¤Ø Hold on a bit! Please remember to be sweet and kind - OurĀ House RulesĀ
I can see the issue with basically endless lives from friends and 10 for 35 moves.
Again they handled is poorly by changing BOTH at the same time.
2 for 5 (25 max)
3 for 5 (15 max)
2 for 4 (20 max)
with increments of 5, 5, 4 respectively. Once at the max do the normal 15, 25, 80000 gold increases or whatever they are.
They would still get a lot from the whales, less than now, but a ton more from players, might offset and keep people happy.
Ideally you do not want to totally annoy the free players as with them whales go in the long run.
The way that King is doing is very stupid. If they give us extra moves up to 35, we will buy it with 10 gold bars and we buy gold bars now and then when we get a chance for instance when the piggy bank get full. But now nobody buy gold bars because we can't have a chance to use 35 moves and we can't full the piggy bank either. " 10 gold bars for 5 moves" is ridiculous ! So surely King will make less money. Poor, stupid King!
It is for the whales, to get more gold out of them. The thing is, I think they could get the same result, profit, buy being a little less brutal about it.
Can the test be over yet please?
This ātestā is ridiculous! Explain how this is good for players or King? Players get unbelievably frustrated and King doesnāt make money from the gold bar purchases. This was one hell of a ācongratulations ā on reaching my 10,000th board.
Iām not sure what they are testing but I have run out of patience. I am on level 12136 and have spent lots of money in the last ten years But now itās impossible- for me - to pass some of these levels without more than five extra moves At least being offered up to 35 extra moves for ten bars made a purchase worthwhile But now that option is gone and so am I What a ridiculous thing to do to loyal customers of ten years
good luck to the rest of you!
That's not how adverts work miller. Advertisers don't get paid each time an advert is watched they make money from trying to get you to buy what they are selling. Advertisers pay King so that they can place adverts in their product. 270 million people, or least a small proportion of that is a lot of people to have watching your adverts. Potentially that means more people watch Candy Crush adverts than TV adverts.
Watch an advert or don't watch an advert it makes no difference as it is the huge the number of people that play Candy Crush that attracts the advertisers.
Top is microsoft bottom is facebook They should be the same ! This proves to me the game is sadly out of whack. Tired of reporting stuff to King.com They claim to be aware issues exist & they are working on it. Always the same story. Fortunately same level. Same email address. yet different life gifts. Should be fixed but I'm learning this game probably gonna remain goofy.
I can't get extra move and I can't send to or get lives from friends at all either.
Candy Crush is definitely getting stressful. They don't like us to enjoy the game?
Same issue for at least a week now. The extra moves you can purchase never increases past the 5. Thatās a game changer and will definitely impact whether or not Iāll be purchasing moves.
New here? Sign in or create an account to join the fun.
I totally agree! They are driving people away. Not too bright whoever is causing all of the problems.
I am so tired of playing the same level over and over again. 5 more moves for 10 gold bars will not be enough to pass. I am about to quit, and I will never spend another dime on this game.
King should bring back the extra moves!
Iām on a very hard level. No extra moves. They took mine away. The board is easier before I got to it. Now it is impossible and Iām very tired of trying. There is no level playing field and nothing we can count on. Level 12159. Impossible without much help for which I will not pay. They have really taken a fun game and made it a tedious chore. Too bad.
After failing at a level āmore movesā no longer advances up to 35 more moves with a gold bar purchase. What is the fix for this?
Edited by CM:š¤Ø Hold on a bit! Please remember to be sweet and kind - Check our House Rules
No fix, King stopped it. File complaint with King
Please check this page for more info
how do I file a complaint about the extra moves only giving 5 for 10 coins. Itās ridiculous. Bring back the extra moves. Iām not pasting $10 buying coins to āmaybeā get past a level. Iām gone till you fix this.
To add to this based on what I just experienced. The change also does not add 5 to the bomb timer count. That was a rather nasty surprise.
There is a place to file a complaint. I think you can find here or go back to game itself and hit support. I have been encouraging Everyone to file a complaint
Since they have removed the extra moves feature, I find myself not playing any King games at all. I played all of them every day. I will play once a day now and when I run out of lives well.....that's it I am done. I refuse to give King another dime!!! It's actually LIBERATING!!!!
Here is the email address where I sent my complaints. Be advised, though, that the answers I got were crappy. Nothing except what I've posted a few days ago-- blah blah blah...
replyto.candycrush@king.com
Good luck!
I am having the same problem for four days. Hope you fix it soon
They definitely gat it together. Got 2 lives on facebook from 2 players then on microsoft have 3 lives from 1 different player. Thought suppose be same on any device or platform .HA HA. They sure want more $ Hopefully if enough people quit Perhaps the greedy scum won't get it. Unsure who keeps deleting any post I put word greed on here Wish they'd stop not a curse word ya know !
Not only are they forcing us to buy gold to pass levels, I am not getting lives from friends. I have over 1200 friends and I haven't run out of lives in a long, long, time. Now I keep running out of lives and although I said I was going to quit before, I couldn't. Now, enough is enough. Jigsaw is fun too.
I'm not able to get extra moves either. I can't send lives as I'm the only one listed in the progress bar.
But they get ad revenue from non paying members. Unless those members canāt play because they donāt have lives. Or stop playing because they are tired of playing the same levels. I have stopped buying gold and watching ads unless I am only one move from winning.
why did u end the musical event one day ago? I played last whole night to complete the event but u end the event one day ago, Iām very disappointing that act? š„²š„² I never trust again on this game šš
Extra point not recieved to live video
Ų§Ų³Ų¹Ų§Ų± Ų§ŁŲ“Ų±Ų§ ŲÆŲ§Ų®Ł Ų§ŁŁŲ¹ŲØŁ ŲŗŲ§ŁŁ Ų¬ŲÆŲ§
Pedido14:09 D 46 .11 45% uprigaao VocĆŖ comprou Extra small offer (Candy Crush Saga) usando Pix NĆŗmero do pedido: GPA.3367- 6909-6233-87690 Data do pedido: 2 de dez.de 2025 20:52:13 BRT
When watching als normaal gives a bonus, but now whe I watch an add it Just continues the game not geving the promised extras
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you donāt, here's a quick explanation: š Video ads are not a permanent feature in the game. Like other special features, they can come and go. Theyāreā¦
We're aware of an issue affecting theĀ latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly ContestĀ progress isnāt updating Episode RaceĀ counter isnāt advancing Game progress resets to level 19,686Ā after closing and reopening the game Sync issuesā¦
Welcome to the Community š If youāre having trouble with your game, whether itās missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center š Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress toā¦
