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Boost purchase charged but not received

cmtayloe_ Posts: 22

Level 3

December 2015 edited August 2022 in Support

I purchased a boost during a candy crush game on 12/9 for $ 6.99. ..I did not receive the boost but have been charged for it

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  MarkHawk Posts: 4,061

  December 2015

  Hi cmtayloe,

  Sorry to hear you did not receive all your items for the purchase. Thanks for getting back to us with the requested details so we can solve this matter.

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  atrepanier27 Posts: 1

  Level 1

  August 2022

  i bought thé 27.99 package supposé to have 12hrs Life and chocolaté after 2 hours they were gone

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  kiara_wael Posts: 155,732

  August 2022

  https://community.king.com/en/candy-crush-saga/discussion/comment/2346759#Comment_2346759

  Hi and Welcome to the King Community

  For the purchase that you didn't receive and how to get that refunded or compensated Please check here

  https://community.king.com/en/candy-crush-saga/discussion/256652/%F0%9F%9B%92-%EF%BB%BFdid-something-go-wrong-with-your-purchase

  Please feel free post in new thread since this from 2015. Thank you

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