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After claiming candy cup reward my phone vibrates while playing on top of unable to see ingredients
Comments
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Hi Kerrie,
Yes there was an error with that level during last night (EU time). It should now be solved! As for the vibrating issue, I would please advice you to contact player support as they might be able to help. You can reach them by pressing the ? in the game menu 🤗
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That is a shame Kerrie, a game shouldn't be able to vibrate your phone if you haven't allowed it to.
Have you checked your game settings? What device do you play on? It is a strange issue if only one person is suffering. If King/Candy Cup has created an issue that caused people's devices to vibrate I would expect a lot of complaints to be generated.
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Thanks @FluffyDinosaur I'll try that.😊
It's a short bzzz but why not all of my accounts? I play on Android a Motorola 7g power. I didn't change anything on my phone.
I got up checked my emails and signed into the one I was first in. Claimed reward and started playing and that's when it started.
I'll try player support now. Thanks for trying help!😊
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I looked under the question mark in game menu and it leads me back here where I posted it in first place. Do I need to post a question again or did I overlook something? Do I scroll to the bottom to contact us that's on every page? I'm sorry guess I'm confused on where to go.🤷
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@Kerrie my phone also started vibrating strangely today. I've never had that before. Although I always play with the sounds off and hadn't changed anything in the settings, I had a very uncomfortable feeling while playing. I then went to the settings in the game and discovered this icon. You'll only see it if you've opened a level, in Settings. Please check your game to see if that's the case. I think it was added only recently. When I checked the icon, the "vibrate" function was deactivated. Now it's the same for me as before.
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🎉🎉THANK YOU @DieOmimi 🎉🎉
🥳🥳🥳It worked🥳🥳🥳
I never noticed the third icon. Happy I'm not being watched.🤭😘 It must be a new feature. I'm surprised no one else has mentioned it.
🥰Thank you, Thank you, Thank you! 🥰
@FluffyDinosaur @kiara_wael @Tess92 @AaronMedina (I'm sorry AaronMedina😭 the screen jumped and no way to remove your name after it's clicked on.) I was going trying for @Alienscar
That's the fix!
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