Like other players I cannot access the app store. I'm playing on a Amazon Fire tablet.

If Candy Crush is about to shut down for good, you need to come clean and be honest to the players. Or at least inform us about how the big problems are handled.

There seem to be no support and the discussions about is is almost impossible to find - hidden behind a lot of commercials and non essential threads.

In Candy Crush Saga yet again the chocolate box is missing + access to app store is not working.

In Candy Crush Sosa Saga all boosters, features and other information is missing.

If Candy Crush is about to shut down, you need to come clean and tell so.

Hi. I'm having the same issue with the 'Shop.' Just a black screen, trying to load forever. I'm using an Amazon Fire Tab. I tried everything, even called Amazon Tech support. They said it must be the game. The store works fine on my android, though. Made it to the Candy Cup final, and stuck on a level. Without power ups! lol. Soooo close! :)

Hi kiara! Thank you so much for the welcome and the information. I appreciate it!