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Have you had a chance to take a look at the Candy Cup Hub? We would like to hear from you 😃

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Comments

  • Diamond_Lim
    Diamond_Lim Posts: 167,056

    Hello there! New Bee Players! 👋

    Welcome to Sweet King Community! 👑

    Thank you for your voting and answering on this poll feedback discussion and playing Candy Crush Saga so much! 😊

    Anyway, we can only use English Language around King Community. Don't worry! You make sure use Google Translate to translate English Language who have used another language and repost your comments with using English Language on next time. And please don't posting spam, offensive and personal information discussions and comments on King Community. You must read the House Rules here as it's very important to be read about King Community! Thank you for your understanding! 😊

    Have a nice and safety day! ❤️😊

  • Rhonda1137
    Rhonda1137 Posts: 1

    Level 1

    Where do I find my reward points from purchasing items from the store?

  • ISLANDBERRIE66
    ISLANDBERRIE66 Posts: 1

    Level 1

    hello everyone😃

  • dhakarpankaj10
    dhakarpankaj10 Posts: 1

    Level 1

    I found the information helpful

    Regarding the Candy Cup Hub - information is useful, although it was very unclear whether the top prize would be possible to be stored for later, plus the news are not chronological.

  • Hadisedagat
    Hadisedagat Posts: 5

    Level 2

    edited October 2022

    *


    *Edited by CM: 🤔 Oops! Please repost in English so everyone can understand - Our House Rules 

  • bf1482
    bf1482 Posts: 1

    Level 1

    Can someone please tell me why I am NOT getting the gold bars on any purchases I have made. So far I am missing 120 gold bars from bundles I bought, everything was received except the gold bars (which was actually what I needed the most….either way, when I buy something I expect to get what I pay for).

  • Alienscar
    Alienscar Posts: 16,464
    I've check the hub

    Hello @bf1482 please contact Player Support as detailed in the article below and they should be able to help with your missing items.

    Did you receive the purchase but you couldn’t use it?

    Or did you only receive some of the items you purchased?

    Having issues getting a refund from the platform?

    Then, please email our Player Support about the issue so they can add the missing items to your game!

    On mobile and the Windows app, head over to the Settings in the game and Help Center (the question mark below). Choose a topic and any of the FAQ:s. You'll then find the 'Contact us' in the bottom of the article:

    Please remember to choose 'Problems with purchases' for a swift reply and quick solution! 

    If you play on the Facebook, please send the email from here instead. Pssst... Remember to use the email address associated with your Facebook account when filling the contact details so we can locate you faster. 

  • Rocío_gg00
    Rocío_gg00 Posts: 2

    Level 1

    edited October 2022

    *

    Edited by CM: 🤔 Oops! Please repost in English so everyone can understand - Our House Rules

  • Sassy1825
    Sassy1825 Posts: 4

    Level 1

    I've check the hub

    5D

Hey! Would you like to give us your opinion?