Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
⛔ Connection Issues All Games - More info HERE
New Year - New device? 📱 Check out how to sync it! Android 🤖 | Apple 🍏
New Year - New device? 📱 Check out how to sync it! Android 🤖 | Apple 🍏
How to restore lost levels
Best Answer
-
Hi and Welcome to the King Community
Please email Player Support so they can restore the levels manually on your account.
It's important that you choose "Problems with my game" as your topic and "Game didn't save" as your subtopic.
or You can email Player Support Team here and tell your Game ID there.
0
Answers
-
Hi and Welcome to the King Community
Please email Player Support so they can restore the levels manually on your account.
It's important that you choose "Problems with my game" as your topic and "Game didn't save" as your subtopic.
or You can email Player Support Team here and tell your Game ID there.
0 -
Thank you, I will contact support and hope they help. However, I was not able to find my user ID
0 -
Hi @Dachee .
Game User ID!
A useful tip is also to know your Game ID! How to find your Game User ID on mobile devices and the Windows app check here and on Facebook like this.
0 -
Same problem with me. My level was above 5440. But now my level is showing 3110.
0
