Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
Hi and Welcome to the King Community
Please email Player Support so they can restore the levels manually on your account.
It's important that you choose "Problems with my game" as your topic and "Game didn't save" as your subtopic.
or You can email Player Support Team here and tell your Game ID there.
Hi and Welcome to the King Community
Please email Player Support so they can restore the levels manually on your account.
It's important that you choose "Problems with my game" as your topic and "Game didn't save" as your subtopic.
or You can email Player Support Team here and tell your Game ID there.
Hi @Dachee .
Game User ID!
A useful tip is also to know your Game ID! How to find your Game User ID on mobile devices and the Windows app check here and on Facebook like this.