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Why I'm not getting watch ads helps extra move and lives

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mahadevaml
mahadevaml Posts: 1 Newbie
edited April 2023 in Support

Answers

  • kiara_wael
    kiara_wael Posts: 145,005 Candy Moderator
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    Hi and Welcome to the King Community

    AD video is in the Test Group so we cannot say for sure that you will always find this feature.

    However, in some cases the future may be missing for temporary problems.

    Keep playing the game, you can get the future back again.

    More info HERE.

  • Alienscar
    Alienscar Posts: 13,992 Legend
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    Why I'm not getting watch ads helps extra move and lives

    @mahadevaml You aren't getting adverts in your game because King don't provide every feature of the game to every player. So, whilst you might have seen a feature in a friends game or read about one on here there is no guarantee you will ever see the same feature in your game. Sadly this is just the way that King does things and there is nothing you can do to force a particular feature to appear in your game.

  • Spieler_8675309
    Spieler_8675309 Posts: 4,308 Level 5
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    quote:

    Why I'm not getting (to) watch ads (for) helps, extra moves and (game) lives

    Welcome, newcomer; but it seems like you're not part of an experimental test group (of lab rats) with the feature, see here.

    Some will get adverts & others won't, different people get different features; so you just have to deal with the experiment for as long as it lasts, but (try to) have fun.

    And do not delete the game in an attempt to receive the feature, as any accumulated boosters/received game lives would also be deleted (if playing via mobile devices); see this.

    You're basically at the mercy of those tasked with maintaining the game on whether or not you ever get the feature.

    But once you make a purchase within the game, don't count on it; here's an example from another unfortunate player.

    Lab rats, such adorable little creatures...

  • Lindark
    Lindark Posts: 5,681 Sweet Legend
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    Hi there! Ads are available for random players at random times :) And once you make a purchase they are removed. Cheers!

  • Rox7383
    Rox7383 Posts: 274 Level 3
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    ( And once you make a purchase they are removed )

    hmm very nice of king 😀

  • snippy55
    snippy55 Posts: 1 Newbie
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    Stupid. I made one purchase for a different game and now I get nothing?? Considering getting rid of Candy Crush now...

  • RaceysMom
    RaceysMom Posts: 12 Level 2
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    Sadly I made a purchase of $.99 about a month ago & ever since then all of my ads have disappeared. I wasn't sure at first if this was the reason, but after seeing the comments here it clearly wasn't just a coincidence. Pretty unfriendly way to get people to spend $ in the app. Rest assured, I won't be spending another cent unless I see the ads reappear.

  • vancouver
    vancouver Posts: 17 Level 2
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    Same here! Made the first purchase in 10 years and ads disappeared. I thought they wanted to make $$. Maybe I was wrong. King is all about charity and humanitarian compassionate. If ads don’t come back again, I’ll be my final goodbye to Candy Crush. It has become so stressful to play this game any way. It’s time to live a real life.

  • kiara_wael
    kiara_wael Posts: 145,005 Candy Moderator
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    Hi thank you for the feedback. This issues has been reported .More info HERE.

    And please feel free post in new thread since this from 2022.

This discussion has been closed.

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