Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support - Stuck or having an issue? Ask a question and get help from other players!
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.
All other games are working properly except candy crush saga using my internet connection
Would you mind answering my questions?
Posting a screenshot of your data settings for Candy Crush would also be good.
Bro I have played many games till now even this game this is my second I'd the game is having issues not with me only but with some of my friends also
It's not working on my personal internet connection but only on wifi
All mobile settings are working well as I don't have such issue in other games
Hello, Mr. Newbie,
And welcome to the forum! 🥳
Has it always been like that? Have you changed your phone recently maybe, or taken a long break from Candy Crush Saga? 🤔
I'm going to assume you have an Android phone. Could you check your data settings? Namely, your networked apps.
Go to Settings -> Mobile data -> Networked apps:
Or go to Settings -> Applications, or long press on the game icon and choose App info, then Data usage and Networked apps at the bottom:
Hope this helps. 🤞
Good luck! ✌
New here? Sign in or create an account to join the fun.
Good morning, so I’m noticing with the all stars that I’m stuck at 131 blue candies over the past 10+ levels. And at one point I saw where my score doubled and then went back to 131 and it hasn’t moved despite collecting blue candies when the other scores clearly have moved making it almost impossible (as always) to catch…
Hi everyone, We’re aware that some players who play on Facebook are currently seeing their game reset to Level 1, even though their progress is correct on other devices. We’ve reported this to the Studio and it’s now under investigation. If you’re affected, please: Confirm you’re logged into the correct Facebook account…
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…