Not receiveing reset password emails

Question

I tried to reset my password lots of times both from the Candy Crush Saga Android app and at https://king.com/forgotpassword  but I never receive an email, despite being told one was sent.

I contacted support but so far got only completed unrelated advice regarding Facebook.

What can I do?

kiara_wael · Answer

https://community.king.com/en/candy-crush-saga/discussion/comment/2495419#Comment_2495419

Hi and Welcome to the King Community

If you have forgotten your password you can reset it by clicking on the ‘Forgot?’ next to the password field when you log in.

You will then receive an email with a link to reset your password and access your account again.

Forgot the password function or reset link doesn’t work?

In case the reset password link doesn’t work, if you have entered your email incorrectly on your account or because of any other reason are not able to reset your password.

You can then reset the password by contacting our Player Support instead HERE

Please feel free post in new thread since this from 2017

KalaNag · Answer

I am also facing same issue of not receiving password reset email.

Don_Myers · Answer

Hi there, sorry for the delay in responding.  Are you still having this issue?  Do you still need help?    If so, please write back here and I can offer you further direction.

Can you also help me with this same issue.Emails never arrive.Not in spam or junk folders