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Hi! I started the winter cup and was doing great. As of this morning I was in first place. I just went to go play and it’s completely gone from my events. Can I get it back?
I have the same problem and seems no one can help!
I had that issue n tried everyone's suggestions but nothing worked...I eventually gave up...according to some people just cuz you get a pop up it doesn't mean you actually got qualified...I really dont understand that
Hello
Hella Kiara,
it's really unbelievable, but I'm beginning not to believe everything that is written here. After the winter cup suddenly disappeared from my game, the day before yesterday I received the message that I had qualified for the semi-finals. Today I started playing and was back in first place with 149427 points and a little more than 40 hours of game time left when the winter cup suddenly disappeared from my iPhone again. Logging out and restarting my iphone, logging in again and also deleting the cache did not help. the winter cup still remains missing. Although I've been playing candy crush saga for years, I really don't feel like playing with such buggy apps any more. Candy crush support also only answers my questions with text modules without showing me concrete solutions and finally checking the app for the errors described. Below I am sending you my last screenshot as proof. Having experienced the problem of disappearing special events several times with Cady Crush Saga, I regularly take screenshots so that I can prove the problems. But i have the impression that nobody at candy crush support cares about the problem. but this way, i don't play the game anymore...
Many greetings
Camino_HH
Hello ccmaster,
it happend to me in the second round to on my iphone (1st place, more than 111 thousand points and mor than 59 hours left). I found no solution for the problem and now I wrote to the support. I recommend to make screenshots of your progress so you can proof your situation to the support.
So this happened to me in the first round. I guess luckily I had over 200000 blues. It now happened in the second round and not sure if it is tallying the blues. Happened after trying to watch a video for extra moves. There is a video that does not work and crashes the game. Have to restart and lose the progress.
Hi and Welcome to the King Community
Please do the standard trouble shooting by log out, update your game application, restart your device and login, if playing through browser please clear cache/ history. And login again.
After login again whatever bonus feature you will get that is currently available in your game. Other than that, features might be temporarily unavailable as features come and go. They are not the permanent part of the game and can be replaced or unavailable at any time. Always keep your game up to date and hopefully it might return to you.
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Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…
