Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
🌶️🍬 Hot & Sweet right now in Candy Crush Saga!
🎬️ Video ads disappearing or not available
Answers
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I don’t believe the videos are a “ test feature” either. I totally believe that making a purchase removes the videos which is what happened in my case and several others. I will never make a purchase again. As I stated before it’s extremely difficult to compete with players who still have the ads and I missed out on the 100 bars a month competition because of it. I basically have given up playing. It’s not fun playing when you know other players are still getting extra perks due to the ads and you aren’t. Plus the fact the higher the levels, the more difficult it gets to move forward especially without boosters and extra lives. Everyone who plays should have access to the videos and if that’s not possible then the videos should be removed from EVERYONE to keep the game fair. It would appear that King doesn’t care about fair play which is yet another reason why I regret making a purchase.
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Hi and Welcome to the King Community
Thank you for the feedback. The video ad feature as all ads and promotional features is still a test feature in the game, which means that some of you can get Lives, while others can get Boosters or other items from this feature.
This also means that the video ads will not always be available and not found in all player's games or on all devices.
So if you at the moment are missing the ads in your game, just stay tuned and keep an eye in the game to see when the ads are back.
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Hi and Welcome to the King Community
Thank you for the feedback . The video ad feature as all ads and promotional features is still a test feature in the game, which means that some of you can get Lives, while others can get Boosters or other items from this feature.
This also means that the video ads will not always be available and not found in all player's games or on all devices.
So if you at the moment are missing the ads in your game, just stay tuned and keep an eye in the game to see when the ads are back.
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Hi there, Mr/Ms Newbie,
Welcome to the forum! đź‘‹
I'm afraid you've made a terrible mistake. Making a purchase puts your account (and possibly device as well) into a blacklist of players without access to ads and ad dependent features. Some people say the ad ban lasts for like 1.5 years. Sorry about that.
Have fun nevertheless! o/
