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Can anyone tell me why I no longer have the option to watch an advert to play on at the end of a game? I was previously able to watch an advert and earn extra moves.
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I personally am not a psychic, so can't tell you without some context.
What device are you playing on?
Have you recently made an in-game purchase with real money?
Do you still see Sweet Cinema in your Events tab?
Your profile picture here, on the forum, can't be changed unless you reach level 5 and send a PM to the community manager. However, the PM function doesn't work, so even this is questionable.
If you're referring to your in-game profile picture, then it can be changed easily. If your game account is only linked to your Facebook account, then you gotta change your Facebook profile picture. Even then, you're likely to have a cartoon avatar showing for other people. If you have a King account, however, you could change your avatar by going to your account settings and clicking on your picture (there's a little camera button).
See here for reference:
I can’t upload a photo to my account (avatar)! When I try to save a photo from my file, no uploads!
You’re way too clever for me haha! Let’s just see if the ads come back. Also can I change my profile pic or do I have to have an avatar? 😊
You're welcome! 😝
I gotta ask something then. Have you lost the ability to watch ads, i.e. Sweet Cinema disappeared, or ads are just not loading? The latter would just mean ads are just not coming through for whatever reason, while the former would mean you've lost this functionality.
If Sweet Cinema is still there but "more ads coming soon", you may wanna try a VPN to see if it helps. From my experience testing it last year, it works for Cinema but not for post-level help. Better use a European server.
Good luck! 😇
Thank you for the reply 😊 it’s been over a week now. I’m playing on the app on an iPhone. I haven’t changed the way I play and I haven’t made a purchase….. it’s literally just stopped. Thanks again for the reply 😊
I got told by a king game member off staff from a email but a level I was stuck on but the free daily video is unfortunately available right now
Hello, Karen,
Welcome to the forum! 👋
Perhaps you'd like to talk to the manager? 😁
Joke aside, when were you last able to get ads? What device are you playing on? Do you remember purchasing anything in-game with real money? If so, this has deactivated ads for your account. I'd like to think it's a bug but, unfortunately, it seems that's intended game behaviour - to punish paying players, which ultimately discourages them to keep playing. No-one wins.
For your information, ads don't work on the browser version and Windows desktop version.
Have fun! 👍
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