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🎬️ Video ads disappearing or not available
Answers
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My mom, dad, hubby and myself play this game. They all get ads for extra lives, and an ad before every life, to start that level and an ad after the steps, to get 3 extra steps and a booster wheel, to cross the level. Gold vars for winning a race and many more such perks. I don't get a single ad. They are crossing the levels fastly, where in I am stuck... I want those boosters, ads before and after each life to complete the level
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Welcome to Sweet King Community! 👑
The video ad feature is still a test feature, which means that some of you can get Lives, while others can get Booster or other items from this feature.
This also means that the video ad feature will not always be available and not found in all player's games or on all devices.
So if you at the moment are missing the video ads in your game, just stay tuned and keep an eye in the game to see when it's back.
Also check wykoon the Community Hub Moderator suggested another answer here.
And you can also still earned more free boosters (gold bars) by another in-game features/events (also contests on this community) that you can use the boosters to beat any tricky levels too. 😉
⚠️ Need more help? Check our FAQ:s HERE and Help Center HERE!
If you want to ask this game question, please ask on Candy Crush Support Community (Correct Area) next time. Thanks! 😉
Have a nice and safety day! ❤️😊
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Hi and Welcome to the King Community
Thank you for the feedback . the features might be temporarily unavailable as features come and go. They are not the permanent part of the game and can be replaced or unavailable at any time. Always keep your game up to date and hopefully it might return.
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Salutations, Mr/Ms Newbieman,
Welcome to the forum! 🙃
Are you seeing this?
Good news is sweet events (are) coming soon. lmao
Joke aside, what phone do you have?
Have you tried simply replaying an older level? Any nub level would do - 711, 3000 or some other impossible to fail? Unless there are server issues, and there aren't such atm, your Events tab shouldn't be empty. Try doing any level (don't have to even clear it but no need to lose a life when you could just do one of the milestone levels for example) and they should reappear.
A piece of advice - reinstalling is a last resort solution. You lose boosters (and stored lives) when you delete the game (or app data). If you had none to begin with, then it's OK. 😁 Only iOS users need not worry about it, provided they've backed up their game beforehand.
Have you checked your events on the browser version (or the Windows desktop version; need a computer for either of these)? 🧐
Good luck! 👍
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Hi and Welcome to the King Community
Thank you for the feedback. The video ad feature as all ads and promotional features is still a test feature in the game, which means that some of you can get Lives, while others can get Boosters or other items from this feature.
This also means that the video ads will not always be available and not found in all player's games or on all devices.
So if you at the moment are missing the ads in your game, just stay tuned and keep an eye in the game to see when the ads are back.
