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🎬️ Video ads disappearing or not available

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Answers

  • georgethr
    georgethr Posts: 1 Newbie

    I bought some gold before 4 days and then i haven't ads to help me. Its not fair.

  • kiara_wael
    kiara_wael Posts: 154,854 Candy Moderator
    edited February 2023

    Hi and Welcome to the King Community

    Thank you for the feedback. The video ad feature as all ads and promotional features is still a test feature in the game, which means that some of you can get Lives, while others can get Boosters or other items from this feature.

    This also means that the video ads will not always be available and not found in all player's games or on all devices.

    So if you at the moment are missing the ads in your game, just stay tuned and keep an eye in the game to see when the ads are back.

  • Hsuchunti
    Hsuchunti Posts: 7 Level 2
    edited February 2023

    Me too. It’s so hopeless seeing friends passing levels by ads while loosing ads after a purchase myself.

    The ones that purchased any items are actually the fans of Candy Crush!!! Please return the ads!!!😭

  • Dexymud
    Dexymud Posts: 22 Level 2

    100% agree my ads disappeared as soon as I brought gold bars. First and definitely the last purchase I will make.

  • 6360240632
    6360240632 Posts: 2 Newbie

    I want add please proceed

  • kiara_wael
    kiara_wael Posts: 154,854 Candy Moderator
    edited February 2023

    Hi and Welcome to the King Community

    Thank you for the feedback. The video ad feature as all ads and promotional features is still a test feature in the game, which means that some of you can get Lives, while others can get Boosters or other items from this feature.

    This also means that the video ads will not always be available and not found in all player's games or on all devices.

    So if you at the moment are missing the ads in your game, just stay tuned and keep an eye in the game to see when the ads are back.

  • kiara_wael
    kiara_wael Posts: 154,854 Candy Moderator
    edited February 2023

    Hi and Welcome to the King Community

    Thank you for the feedback. The video ad feature as all ads and promotional features is still a test feature in the game, which means that some of you can get Lives, while others can get Boosters or other items from this feature.

    This also means that the video ads will not always be available and not found in all player's games or on all devices.

    So if you at the moment are missing the ads in your game, just stay tuned and keep an eye in the game to see when the ads are back.

  • kandersen
    kandersen Posts: 1 Newbie
    edited February 2023

    I also had the ads disappear once I stupidly bought something after playing for years! I have vowed that I will now rather stop playing the game than spend any money on it again. So disappointing.

  • Guleakh
    Guleakh Posts: 2 Newbie
    edited February 2023

    Why I can't get adds during playing..... Please I need adds in my game help me guys in this matter.....

    Thank you.

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