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unable to purchase gold bars on candy crush sage from the royality site
tonyandbud
Posts: 4
Level 1
in Support
where can i find it again?
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Answers
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Sorry hope you know that if you don't have gold bar normally you will have to purchase it with real money from your account
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yes, i know. however, i am only able to purchase from the royalty site. when playing the game, i cannot purchase at the store as i continue to get messages saying PEX NOT FOUND.
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this is the message i get everytime i try to purchase while playing the game.
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How about you tried these steps (Purchase Issue/Problem) that I hope this helps. 😊
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Very sorry as unfortunately it's ended already. Check this information here, thanks! 👇
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Hello, Ms Newbie,
Welcome to the forum! 👋
If you like to make a purchase, you gotta do it inside the game app. The Røyalty program is closing down in a couple of days. You shouldn't received a farewell gift the rest of us didn't get.
Just a reminder that making a purchase disables video ads on your account.
Good luck! 👍
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I am not looking for any special gifts. The only way I was able to purchase gold bars is on the Royality site. Unable to purchase them when I am playing the game in that store. No one seems to be able to help me when I send a copy of the message I get when trying to purchase. What is PEX NOT FOUND?
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Hi and Welcome to the King Community
Are you play Candy Soda ? Ill tag Soda Mods @Pitty_Kitty , and no worries this post will moves to the correct forum . Thank you !
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Hello @tonyandbud and welcome to King community!
thanks for sharing a screenshot
This error message appears to be on Microsoft end. It is your Microsoft account that handles your in-app purchases in all apps downloaded from Microsoft Store, including Soda app; your payment details are saved in your Microsoft account.
Check out these tips , they might help you. If you need further help, you might need to contact Microsoft Support team here
Hope this helps 🙂
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Also @tonyandbud I advise to check for Windows updates and Soda app updates in your Microsoft Store provided your device has more than 2 GB of free storage
I see your Soda town has the summer theme but the current theme in Soda is about Love Season and has wintery background.
Your Soda app might need to be updated 🙂
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