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Winter Event Top Climber Prize cannot be claimed
lelensp
Posts: 52,828 
Who among you is having an issue of unclaimed prize in the Winter Event blue candy collection.
I made it to the top but the top climber button in the event is not functioning. Its not a network issue.
Hope this is not another glitch that cant be fixed.
@QueenB hoping for your kind attention on this matter.
My friend @Diamond_Lim can you help me please in asking other’s opinion on this.
Comments
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Hello again! 👋😊
Thank you for your asking this event problem. 🤗
Yeah! I see some players asked this event problem too. Let @QueenB check it first then how can answer and help us about this event problem. Please be patience waiting and thank you for your asking this event problem again. 🤗
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Thank you so much for letting me know about this!
I can confirm that the Top Climber event ended yesterday and you should have received your rewards today.
If you happen to play on more than one device, make sure you open the game on the device you wish to have the rewards on.
Apologies for the trouble and hope you receive your rewards soon in you game 😉
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