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❌ Issues with Episode Race - Not receiving the Gold Bars rewards!

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Answers

  • Kerrie
    Kerrie Posts: 3,279
    edited March 2023
    https://community.king.com/en/candy-crush-saga/discussion/comment/2558652#Comment_2558652

    I've come in first for last 2 collection events in both my accounts and didn't receive prizes in either one.

    https://community.king.com/en/candy-crush-saga/discussion/comment/2558716#Comment_2558716

    I stopped trying. Incompetence is right.

    I started another profile because my second didn't get episode race but showed up in others race as winning. This way nobody wins and they don't have to pay. If my account shows up in race for others it should be in mine.

    In this other profile all races against the same players each time and starts the race in last and everyone else already finished the race. This happened a few times before I took screenshots too. I cross the finish line at 3155 go straight to 3156 without waiting and everyone's done.😂😡

    Screenshot_20230227-191528.png
    Screenshot_20230227-210020.png
    Screenshot_20230228-000023.png
    Screenshot_20230228-094346.png


  • luzrosh
    luzrosh Posts: 1

    Level 1
    edited March 2023

    Hello, I just won 2 chamoian races and my prizes of each would be 45 gold cubes which is 90 gold cubes it total and it was not added to my account. I closed and re-opened the game many times but it is not updating. This is so sad.

  • kiara_wael
    kiara_wael Posts: 157,167
    edited March 2023
    https://community.king.com/en/candy-crush-saga/discussion/396207/my-prize-for-winning-2-campian-races-was-not-added-to-my-profile

    Hi and Welcome to our Community

    Thanks for reporting . If you miss a reward from any other feature, please report this to our Player Support Team here and tell your Game ID there.

  • cat2222
    cat2222 Posts: 40

    Level 3

    Hi I just finished level 9590. When I advanced to the next level I did not get my reward gold bars. Can you fix this for me please

  • _Elsa_
    _Elsa_ Posts: 37,319
    edited March 2023

    Hi @cat2222, welcome to the community! Could you please give us more information so that we can help you further. What were the rewards for? Was it for a specific event? If an event, please tell us which event it was.

  • Lytha718
    Lytha718 Posts: 4

    Level 1
    edited March 2023

    Come on now. This is too much. I just beat 10250 and didn’t take get my 45 gold bars. I also beat 3 levels as I stated befor and didnt get all my booster rewards. What’s going on? I feel like I’m working hard and not gettting rewarded for it. I’m about to have an inside cry.

  • Jessicajean1211
    Jessicajean1211 Posts: 2

    Level 1

    I completed 4 champion races and have not received 45 gold bars on any of them. I spent $20 on a bundle just for the purpose of completing the champion races quickly. This is ridiculous. I feel like you should refund my $20 and also give me my 180 gold bars as well!

  • ekamar
    ekamar Posts: 3

    Level 1

    What is going on with this app? I keep winning things and my reward is not getting credited when I claim. If you guys don’t give this to me I’m done. I can’t handle this kind of stress. Games are supposed to be stress relievers not adders!! Where are my 25 for finishing first at 6080????

    83E80DFB-6F4B-48F6-81A3-A1ECFE69551B.png


  • faxeee1
    faxeee1 Posts: 63

    Level 3
    edited March 2023

    Your reward gives you very soon..

    Screenshot_20230301-215133_Candy Crush Saga.jpg


  • elezde
    elezde Posts: 1

    Level 1

    I just won the episode race ending in 7775 and I am also on a winning streak. I never received my 45 gold bars. It went immediately to next level and I got nothing🤨. Help!!!!

Hey! Would you like to give us your opinion?

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