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❌ Issues with Episode Race - Not receiving the Gold Bars rewards!

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Answers

  • faxeee1
    faxeee1 Posts: 63

    Level 3

    edited March 2023

    Its will reciev you verthg soon


  • MichelleGarcia
    MichelleGarcia Posts: 1

    Level 1

    Completed level 6920 in first place, and was awarded 45 gold bars, yet my gold bar count didn't change to reflect the new addition. What happened? Where's my gold??

  • whyxyz1112
    whyxyz1112 Posts: 3

    Level 1

    edited March 2023

    I’ve won two levels in a row and did not get my 45 bars! What’s going on?

  • RealityIsNecessary
    RealityIsNecessary Posts: 3

    Level 1

    edited March 2023

    I have encountered the same exact issue

  • whyxyz1112
    whyxyz1112 Posts: 3

    Level 1

    edited March 2023

    Same thing happened to me on two different levels today. I’m missing 90 bars! What’s happening here.

  • RealityIsNecessary
    RealityIsNecessary Posts: 3

    Level 1

    edited March 2023

    I see Im not the only one experiencing these issues

  • QueenB
    QueenB Posts: 15,437

    We understand that some of you have not been able to collect your Gold Bars reward after completing the Episode Race and we wanted to let you know that we are looking into this 👍

    As we continue investigating this issue, we would really appreciate if you could provide the following informations in order to help us.

    1. when did you start having this issue?
    2. which game app version do you have installed?
    3. do you happen to get any error message when trying to collect your reward?
    4. did you happen to receive the rewards afterwords?

    We are seeing that some players have been able to collect on their rewards but afterwards so please let us know if you had the issue but was able to collect your Gold Bars after trying the game again.

  • Erblina
    Erblina Posts: 3

    Level 1

    Whre are my gold bars? Funished level 7565 and no reward.

  • faxeee1
    faxeee1 Posts: 63

    Level 3

    Reatrt the game then show you bars...and check internet also

  • minniee
    minniee Posts: 1

    Level 1

    I just won a race twice in first place and haven’t received my gold bars

Hey! Would you like to give us your opinion?