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Why is there a time limit on the lives accepted? (Edit by CM: New timer feature)!
alliblubell
Posts: 4
Level 1
I've used zero lives until this evening and went to add my first 5 lives, but it shows a count down of over 5 hours?
1
Best Answers
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Hello everyone 😀
The timer will only appear after the daily limit is reach, which is something you have already got use too.
The timer is only a visual representation that will allow you to know how much time you have to wait to be able to accept lives again.
During the implementation of this feature there was an issue that prevented the normal claiming of lives. The studio already fixed the issue and you should be able to claim lives normally.
4 -
Greetings everyone,
So, we have a new update regarding the lives issue you have been reporting. A couple of days ago they changed the lives by adding a timer, so you can see how long you have until you can use new lives. Additional to that we have changed the way the lives are counted down. Before it counted upwards from 0 to 20 and with the latest update it now counts downwards from 20 to 0. (check the image for reference).
Do you think this is clear enough or was it easier to understand before the new update?
3 -
It's not a glitch. They have changed the counter so that it starts at 20/20 and when you use a life, it gets subtracted and the count goes down. Basically, reverse of what it was.
1
Answers
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Why is my ability to accept lives from my friends disabled?
1 -
Hi Richard, sorry for the delay in responding but thank you for writing us here at King Care. Are you still having this issue? Do you still need help? Where are you seeing it disabled?
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For about 2 weeks I cant recieve or ask for lives on facebook
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Hello and welcome to the community.
There is currently an issue with sending and receiving lives from Facebook, at the present this is being investigated and we will update when we have any news on a fix for this. Thank you.
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Hi and Welcome to our Community
Make sure updated you Apps. There is currently an issue with sending and receiving lives from some people, At present this is being investigated and we will update when we have any news on a fix for this
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My partner also plays, and he sent me lives yesterday only for them to not show up AT ALL. I've close and restarted the app multiple times, restarted my phone, logged into the game on my laptop- nothing. I know there's a cap on how many you can accept in a day, but they're not rolling in at all. Is this a known issue and how do you fix it?
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Hi and Welcome to the King Community
Thank you for the feedback Please check this page here
Check also the page about the Lives.
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App is up to date, Facebook access is active. I can't click my inbox at all- it's greyed out and empty even though I should have quite a few sent from my partner... the only advice is to wait and hope it sorts itself out?
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Hi there and welcome to the forum! 👋
Wait and hope for the best, yeah. Follow-up replies are rather rare in this section.
Do you get any lives at all? What about being able to send lives?
Have you written to Support about it already?
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I forgot my password and reset it. Now I lost levels and can't get them back I was close to 700 now I'm on 264 how do I retrieve my levels
0
