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I've used zero lives until this evening and went to add my first 5 lives, but it shows a count down of over 5 hours?
It's not a glitch. They have changed the counter so that it starts at 20/20 and when you use a life, it gets subtracted and the count goes down. Basically, reverse of what it was.
Greetings everyone,
So, we have a new update regarding the lives issue you have been reporting. A couple of days ago they changed the lives by adding a timer, so you can see how long you have until you can use new lives. Additional to that we have changed the way the lives are counted down. Before it counted upwards from 0 to 20 and with the latest update it now counts downwards from 20 to 0. (check the image for reference).
Do you think this is clear enough or was it easier to understand before the new update?
Hello everyone 😀
The timer will only appear after the daily limit is reach, which is something you have already got use too.
The timer is only a visual representation that will allow you to know how much time you have to wait to be able to accept lives again.
During the implementation of this feature there was an issue that prevented the normal claiming of lives. The studio already fixed the issue and you should be able to claim lives normally.
This whole thing is ridiculous. I am not spending anymore money for this game. I think that is exactly what they are up to
Same problem here. The time says I have to wait 14 more hours!
If the changes continue I think I will quit playing this game. I'm not spending money to play a game!
I'm having the same problem.
yes, i have the same problem and it is extremely frustrating. i do hope this isnt another way king are trying to make us spend money. the "20" is possibly the worst thing they have done to us, and to not be able to use the 20 makes me wonder what on earth they talk about in their project meetings? the way forward should be to appreciate your loyal players, not anger them as much as possible.
Likewise as above, I can't use my lives either. There is also a timer. What's this all about? Please resolve.
The lives that friends give me i can't click on? there seems to be a timer there and have no idea what that is all about. i would like to use my 20 lives i am given.
Well necro posted! 👌
Hope your problem got resolved, as never mind I can sure do. 😜
Never mind.
Hi and Welcome to the King Community
Please email Player Support so they can restore the levels manually on your account.
Go to the game's Start Menu, then Settings - Help Center - My Game Progress - Contact us and send them an email. Don't forget to mention what level you were on!
It's important that you choose "Problems with my game" as your topic and "Game didn't save" as your subtopic.
I hope you're back on track really soon! 😊
T
Did you try to save your progress because when I lost mine and I went and saved my game I got all of my levels back
I forgot my password and reset it. Now I lost levels and can't get them back I was close to 700 now I'm on 264 how do I retrieve my levels
Hi there and welcome to the forum! 👋
Wait and hope for the best, yeah. Follow-up replies are rather rare in this section.
Do you get any lives at all? What about being able to send lives?
Have you written to Support about it already?
🗺 New Saga Map Makeover - Check it out!
App is up to date, Facebook access is active. I can't click my inbox at all- it's greyed out and empty even though I should have quite a few sent from my partner... the only advice is to wait and hope it sorts itself out?
Thank you for the feedback Please check this page here
Check also the page about the Lives.
My partner also plays, and he sent me lives yesterday only for them to not show up AT ALL. I've close and restarted the app multiple times, restarted my phone, logged into the game on my laptop- nothing. I know there's a cap on how many you can accept in a day, but they're not rolling in at all. Is this a known issue and how do you fix it?
Hi and Welcome to our Community
Make sure updated you Apps. There is currently an issue with sending and receiving lives from some people, At present this is being investigated and we will update when we have any news on a fix for this
Hello and welcome to the community.
There is currently an issue with sending and receiving lives from Facebook, at the present this is being investigated and we will update when we have any news on a fix for this. Thank you.
For about 2 weeks I cant recieve or ask for lives on facebook
Hi Richard, sorry for the delay in responding but thank you for writing us here at King Care. Are you still having this issue? Do you still need help? Where are you seeing it disabled?
Why is my ability to accept lives from my friends disabled?
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I am not receiving my rewards
How to establish free bars and other
Bir sürü güçlendirici envanter vardı telefonum kapanıp açıldıktan sonra hepsi hesabımdan silinmiş buna bir çözüm yolu bulun
in my weekly contest it is not recording my progress. It says I have only won 5 levels this week and I’ve actually won like 7 episodes. I have played at least 150 levels this week. I am Nikki #8 on the list
This is happening a lot. Anyone else?
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…
