Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
🎬️ Video ads disappearing or not available
Answers
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Welcome to Sweet King Community! 👑
The video ad feature is still a test feature, which means that some of you can get Lives, while others can get Booster or other items from this feature.
This also means that the video ad feature will not always be available and not found in all player's games or on all devices.
So if you at the moment are missing the video ads in your game, just stay tuned and keep an eye in the game to see when it's back.
Also check wykoon the Community Hub Moderator suggested another answer here.
If you want to ask this game question, please ask on Candy Crush Support Community (Correct Area) next time. Thanks! 😉
Have a nice and safety day! ❤️😊
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This just happened to me. I unfortunately made a purchase the other day and haven’t seen a video for lives or boosters since. I can’t compete in competitions anymore with other players that still get videos and are able to pass levels quicker with the extras the videos provided. Most of these levels are impossible to pass without boosters on the first try. Plus you pretty much need an endless supply of lives just waiting in vain for a “ lucky board”. I have quit this game in the past for a long period of time due to game issues and looks like I will be doing it again. I find it interesting that numerous people are reporting the same issues after making a purchase. The videos should be allowed and accessible for everyone or no one at all for fair play.
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Haven't seen ads in some time now with boosters. Been getting them for years. I know some others still have them. How does the system pick and choose who is worthy? Love playing the game but getting really frustrating on these really difficult levels. Think I may have to stop playing.
