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I'm stuck on level 3260, when are more levels coming
also on my apple computer I can only get to level 3230
Hi June, I am going to give you a link and I would like you to access your user ID #. Once you get the number please write back here and I can then elevate to a King Admin who can look into your account to see what's going on. Here is the link to get your number:
https://www.elsalanger.net/blog/what-is-my-user-id-and-where-can-i-find-it
Hi June, sorry to hear that you are still having this problem. Progress for the games is no longer taken care of here. I am going to give you a link and try their troubleshooting first and if that doesn't work right near the end of the blog there is a link that you can click on to and send a message direct to them.
https://care.king.com/en/blog/article/have-you-lost-your-levels-a-guide-on-how-to-keep
Hi I have been asking for a long time why on my tablet I'm at level 3462 and on my Apple desk top I can only go as high as level 3440, I have put alot of money into this game well that is going to stop.
Hi The highest level I'm on is 3455 and that is on my Tablet, and on my Apple desk top and my android tablets I'm on level 3395
Thanks @Elsa
@June I have sent you a private message to look through your account details.
Thanks!
Hi June, I am going to forward your response to Cez so that she can write you here. She won't be back in the office until the beginning of the week but hopefully we can get it resolved.
@June with this ID I see level 3425, is this the level that you see on your account?
Whilst looking up your ID I also saw that you had multiple accounts, please can you be sure that you are logged into the same account across all devices?
Hi Elsa, here is my ID number ID: 1034446687 Thank you for your help
I don't have windows 10 I have an apple desk top and the level on that is 3365, but on my tablet it's on level3418
Hi June, sorry for the delay in responding. I believe that the highest level on a mobile device is 3245 and on Windows 10 it's 3290. Are you able to get to those levels? If not, try to clear out the history and see if that helps you.
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I am restricted and playing candy crush lite version due to rules and regulations I do not know why ?
Level 10054 is impossible to pass because the 4th required Dragon does not drop, I have used many booster and bombs and still have not cracked this level because the fourth and last required doesn't appear.
Sir me jab bhi payment karta hu mere game account me gold coin nhi aate
I got the booster wheel spin jackpot today, and it looks like it's supposed to include everything that shows on the wheel. However, there was no 15 min unlimited UFO blaster (it showed it in the graphic showing you won the jackpot, but it was not in my boosters). Is this a known issue or just a one off glitch?
My inventory disappeared overnight Hundreds of boosters lost Back to square one !! Any ideas why and how to retrieve ?? Gutted !!
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…