Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.
Hi, today i close my session and then i sign in again. The problem is that i hav over 800 golden bars, and when i sign in i had 7 golden bars, so, What happening? Why i lost my golden bars?
Unfortunately, I did not have the perseverance back then after repeatedly getting the standard chatbot reply. Thinking that no one is reading my complaint, I just gave up.
Apparently, from what I have read so far, they will response to you if you press on.
This is a system glitch that has not been fixed after so many occurrences over the years.
So, don't give up. Press on and you stand a good chance to recover your lost gold bars.
Gold Bars was reduced from 5600+ to 102 — King Community
Hi the same thing happened to me yesterday. Opened my game and instead of 137 gold bars I have only 3. Sent a request to the technical team and they only replied with loss of lives and boosters. They did not address my enquiry! Hope they are able to help you.
Did they solve your problem?
Very sorry to hear about you lost all of gold bars on this game.
Please report this problem to their Player Support team here and then ask and send your Game ID (How to find your Game ID), then waiting for their team will contact and answer you soon.
Just like what had happened to me 3 years ago.
Hi and Welcome to the King Community
Thanks for the feedback. Please email or Player Support from the game's Settings and Help Center so they can check up what happened in your game.
You can also email them from here:
https://soporto.king.com/contact
New here? Sign in or create an account to join the fun.
My app store won't open
Can you please send some ads and gifts in my game
I have lost my current level it has gone back to level 1 Please help me retrieve my current level
Where are the games listed?
Aysa ku
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…
