Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
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This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.
Hi, today i close my session and then i sign in again. The problem is that i hav over 800 golden bars, and when i sign in i had 7 golden bars, so, What happening? Why i lost my golden bars?
Unfortunately, I did not have the perseverance back then after repeatedly getting the standard chatbot reply. Thinking that no one is reading my complaint, I just gave up.
Apparently, from what I have read so far, they will response to you if you press on.
This is a system glitch that has not been fixed after so many occurrences over the years.
So, don't give up. Press on and you stand a good chance to recover your lost gold bars.
Gold Bars was reduced from 5600+ to 102 — King Community
Hi the same thing happened to me yesterday. Opened my game and instead of 137 gold bars I have only 3. Sent a request to the technical team and they only replied with loss of lives and boosters. They did not address my enquiry! Hope they are able to help you.
Did they solve your problem?
Very sorry to hear about you lost all of gold bars on this game.
Please report this problem to their Player Support team here and then ask and send your Game ID (How to find your Game ID), then waiting for their team will contact and answer you soon.
Just like what had happened to me 3 years ago.
Hi and Welcome to the King Community
Thanks for the feedback. Please email or Player Support from the game's Settings and Help Center so they can check up what happened in your game.
You can also email them from here:
https://soporto.king.com/contact
Anyone else have an issue with the booster wheel not letting you spin? Mine says come back in xxx hours for the next spin, but the next spin never comes. I am so stuck on level 7280 and I need some booster help!!
Hi everyone, We’re aware that some players who play on Facebook are currently seeing their game reset to Level 1, even though their progress is correct on other devices. We’ve reported this to the Studio and it’s now under investigation. If you’re affected, please: Confirm you’re logged into the correct Facebook account…
End game directly once moves running out, I cannot use the gold to buy more moves to clear level suddenly. Thanks
