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I've lost all my lives in Candy Crush
Answers
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Hi and Welcome to the King Community
Lives can also be lost through an update to the game, your own device or by restarting your device, which clears a certain amount of memory, depending on your device. We therefore recommend limiting the number of messages and lives that you save; a full mailbox can also affect the functionality of the game.
Please check also this page about Lives
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Hello @Jacdow 🤗 Hearty Welcome to our lovely King Community!
Your initial complaint of “losing all lives you have received on your PC” —> as my friend Kiara mentioned, it could be because of an update that you might have installed. Did you recently update your PC, or the Browsers?
** Losing our boosters and/or Lives with an update of the system is not game’s fault. The systems do it to make room for new updates, it seems!
But, limiting 20 Lives (+ 5 lives we already have) per day is a change that was brought in by the Candy Crush game team! I saw that you left a comment in that discussion thread 👍👍
Let’s hope that the Candy team will change the restriction in lives and let us play more 🤞🤞
Please let us know if you need further assistance with anything!
Have a wonderful rest of the day 🍫🍫
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Hi - thanks for this - I can confirm that I have not had any updates installed on my computer, or Browsers, at a time that would have caused this. IT has happened at the time of your unfair and unfortunate recent updates, as you've described above - so I can only assume that it is this update that has taken away all my lives - am very disappointed! How can I get them back? I see that it has also happened to someone else now too! Thanks
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Hello @maxbrown🤗 Welcome back to Community!
I am not a King employee and King doesn't pay me either!
I am a Candy Crush Saga player. Except for Community Managers, everybody that help out here are players just like you! Almost all of my answers are based on my experiences in the game(s)! And, if there is anything I do not have an answer to, I will find out from our Candy Community In-charge! Losing lives in the game is one of those answers I found out from the Community In-charge.
But, now, that old answer does not work anymore!! Game has changed and there are lot of glitches while playing on Facebook (browser) version and also with many other features!!
If this does not answer or you need to discuss anything, can you please open a new post using this link —> Ask a Question in Candy Crush Saga Community!Thank you & have a great rest of the day🍫🍫
