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Can I reinstall history in king
Welcome to the friendly King Community.
If you have not previously linked the game through any account, your game progress was completely lost due to app uninstall. However, even if you lose the game progress completely, we have a way to get your game progress back.
That means your game progress can be set manually so let me know if you want it.
Thank you.
How do I get my levels back
How can I get my friends back.
App updated. Thank you
Nothing changed in my app.
Hi @Mary_Walker !
I have restored your game now to level 2100.
Have a sweet day!
You will reach the level 2100 in next 48 hours 🤗
Game Id - 12481924806
For further assistance, please feel free to write back to us. We'll be happy to assist you.
Can we use level 2100. It was higher but not sure how high
I need to confirm what level you want to go to?
12481924806. Because I had deleted app I don’t have level I was on.
Hello and welcome, in the game, you are able to sign up to a Kingdom account. You can also use a Facebook account. You will need to ask Player Support to restore your levels.
We have a system to restore your game progress, but you need to create a Facebook or Kingdom account so that we can manually set your lost game progress on that account. Once the account is created, install the game and connect the game to the new account.
After connecting the game to the account, let me know your game ID and details on how to find your game ID can be found at the link below.
Also mention here what level you were at.
Yes. Need help retrieving history.
Hi everyone, We’re aware that some players who play on Facebook are currently seeing their game reset to Level 1, even though their progress is correct on other devices. We’ve reported this to the Studio and it’s now under investigation. If you’re affected, please: Confirm you’re logged into the correct Facebook account…
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…