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This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.
help me
Hi @6AjC6kqQ
To show you where to look for "Pink Cog wheel" from your game Home screen...
Hi @6AjC6kqQ🙋♀️
Here are the steps for you to follow from your Android phone (Samsung)
You should be receiving an automated email as an acknowledgement, and an actual agent will write to you within 3 to 5 days. If nobody approaches by the 5th day, send a reply to the automated email you have received and inform them that you are still looking for help.
NOTE: Please do not send more than one complaint, until it gets resolved. If we send multiple complaints, we will not be benefitted!!
Hope you will receive the Player Support team's help and they can resolve the issue soon🤞
Thank you for joining our Community and being patient with us!
Have a great rest of the week🍫🍫
Ok
I do not need your ID, but the Player Support team will need it🙂
Please wait till I come back!
I have put a screenshot of me id
Well, I will wait for you, please don't be late
Ok, Thank you!
Give me a bit and I will get back to you as soon as I can👍️
No, it's Samsung M12
Hello @6AjC6kqQ🤗 Hearty Welcome to our sweet King Community!
We will be able to help you with specific steps! But, I need to know the device you are using.. is it an Android phone or Apple phone?
How, can I contact player support for information, as this is the first time I register, here, please help me
Hi and Welcome to the King Community
Already reply here
Duplicated post . Thank you
Hello, my friend, I did everything. I restarted the game and turned off the google. I also formatted my mobile, but I did not find any solution. This is my game ID. Please help me.
Hi and welcome to the King Community
Thank you for the feedback . Game not connected, or some other reason, you may face such problems. You can check out some troubleshooting below.
Please Check app update - Log out game - Restart Device - Open game and Log in.
You will find complete information HERE
If you still aren't able to make any new purchase in the game, please contact Player Support from the game's Settings and Help Center so they can take a closer look at it. Remember to choose "Purchases & Gold Bars" as the subtopic!
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Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…
