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Black screen when watching ads - 🚫 Issue reported!

1246716

Answers

  • Cornbreaf
    Cornbreaf Posts: 1

    Level 1

    This issue is ongoing and very frustrating! Please fix this! Using iPhone August 2023

  • Tintin12345
    Tintin12345 Posts: 1

    Level 1

    If I click watch ad, there will be no video but just a black screen and I won't be able to progress from there.

  • PaisleyEclipse
    PaisleyEclipse Posts: 4

    Level 1

    Is there something I need to do? When I click on Watch ad, the curtain opens, but the screen is black.

  • kiara_wael
    kiara_wael Posts: 157,009
    edited August 2023

    Hi and Welcome to the King Community

    Thank you for the feedback. this issues has been reported in a mean time please force close the Apps and Log in again, for more info Here

  • kiara_wael
    kiara_wael Posts: 157,009
    edited August 2023

    Hi and Welcome to the King Community

    Thank you for the feedback. this issues has been reported in a mean time please force close the Apps and Log in again, for more info Here

  • ellenteft
    ellenteft Posts: 7

    Level 2

    edited August 2023

    It’s fixed. Thanks!

  • Justmecsw
    Justmecsw Posts: 1

    Level 1

    I just lost my game and will probably lose race because I can’t get rewards. Help!

  • kiara_wael
    kiara_wael Posts: 157,009
    edited August 2023

    Hi and Welcome to the King Community

    Thank you for the feedback. this issues has been reported in a mean time please force close the Apps and Log in again, for more info Here

  • Momdiggity
    Momdiggity Posts: 2

    Level 1

    I can’t watch the ads on my extra moves. I just keep getting a black screen.

  • kiara_wael
    kiara_wael Posts: 157,009
    edited August 2023

    Hi and Welcome to the King Community

    Thank you for the feedback. this issues has been reported in a mean time please force close the Apps and Log in again, for more info Here

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