Sign Up!

🌶️🍬 Hot & Sweet right now in Candy Crush Saga!
 ⛔ Connection Issues All Games - More info HERE
New Year - New device? 📱 Check out how to sync it! Android 🤖 | Apple 🍏

Black screen when watching ads - 🚫 Issue reported!

1…89111314…16

Answers

  • jonewberry
    jonewberry Posts: 2

    Level 1
    edited August 2023

    Same thing happening to me

  • jonewberry
    jonewberry Posts: 2

    Level 1
    edited August 2023

    Has anybody found out what to do about it?

  • melmroberts22
    melmroberts22 Posts: 2

    Level 1
    edited August 2023

    I’m not able to watch ads for extra moves. The feature is there but when I click on it no ads appear.

    IMG_8046.png


  • conke
    conke Posts: 2

    Level 1

    I cant get extra sets by looking at advertising ,my screen gets black and game is frozen than anny advice?

  • conke
    conke Posts: 2

    Level 1
    edited August 2023

    Ook ik heb dat sinds vanmorgen,zou het helpen, om opnieuw te instaleren,

  • kiara_wael
    kiara_wael Posts: 157,009
    edited August 2023

    Hi and Welcome to the King Community

    Thank you for the feedback. this issues has been reported in a mean time please force close the Apps and Log in again, for more info Here

  • ScottieLady
    ScottieLady Posts: 2

    Level 1
    edited August 2023

    Samething is happening to me.

  • latjmt
    latjmt Posts: 31

    Level 3
    edited August 2023

    Happens too me as well. Now today this occurred. Wouldn’t let me watch the 2nd video. Ugh. So ridiculous, it was an extremely hard level and before it used my UFO. I’m tired of wasting gold, and my hammers, ufo, swamps etc. i need to have my gold back. So so wrong

  • QueenB
    QueenB Posts: 15,439
    Answer ✓

    Hi, everyone,

    We wanted to apologies for any inconvenience you might be experiencing while watching Ads. We totally understand that this hiccup is causing a bit of trouble, and please know that we're fully engaged in getting it all sorted out for you!

    It's a bit of a puzzle that's taking us a tad longer to crack than we hoped, but we're determined to find the perfect fit.

    In the meantime, we didn't want to keep you in the dark. We're actively working on fixing the issue as we speak! While we work our magic behind the scenes, here's a little tip we've picked up along the way.

    Some players have found that restarting their devices has been quite helpful. It might not be a golden ticket for everyone, but it's definitely worth a shot!

    Thank you for your patience, your understanding, and your continued support.

    Stay tuned for updates 👑🐝

  • momrn
    momrn Posts: 1

    Level 1

    Mainly happens when trying to continue in a game.

Hey! Would you like to give us your opinion?

Categories