Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
Hi and welcome to the King Community
Sorry to hear that you have not received the items that were purchased!.King Community does not deal with the Purchase issues as the query includes your personal details!
For the purchase that you didn't receive and how to get that refunded or compensated Please check Here
It depends on how you pay for all your app purchases, regardless if it's King or other games. Mine go via the App Store as I play Apple. They will refund for any purchases I did not receive. I believe Google do the same. This link might help you find the answer. Please do not post any credit card details here, even the last four digits is dangerous I think.