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Missing/Disappearing/Reappearing Portals.
Please fix the disappearing and Missing portals/transfer tunnels. I am stuck on level 1232 as the white transfer tunnels are missing. That is the only way to get the cherry down to the green exit portal to complete the game. I tried to use the conveyor belt to carry it to the green portal. But it just loops and skips over the green portal and infinitely cycles on the conveyor belt. Please Help. I have been experiencing this for past two weeks on other, past levels. I just realized now that it is not a "variation" in the game because I am on an Android device, as I see others are experiencing the same.
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Answers
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Hi Florzinha, are you not seeing the portals like in this video: https://care.king.com/en/candy-crush-saga/how-to-pass-level-1232-candy-crush
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Hi Elsa,
That's correct. Only visible portal is the green one.
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Hi Florzinha, I am going to elevate this to a King Admin and have her report it to the studio to check.
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Elsa,
I have provided pictures of my screen with the missing portals and a proper working screen. Do you have them on file?
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Hi Florzinha, I just went back to the original message and saw the print screens. I'll put the link here so when the King Admin comes to check on this she can go to the other post to see them: https://care.king.com/en/candy-crush-saga/disappearing-portals
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Okay. I will wait for your Admin to research my candy crush issues.
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Hi Florzinha- Could you confirm which version of the game you have installed on your mobile? I will then get this checked for you.
Thanks a lot and thanks @Elsa
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Version 1.136.0.3
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