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🎬️ Video ads disappearing or not available

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Answers

  • sonjoyhalder
    sonjoyhalder Posts: 1

    Level 1

    How can I watch add for getting rewards for playing options

  • IndyBindy123
    IndyBindy123 Posts: 3

    Level 1

    edited September 2023

    The only way to advance now without ads is to buy with real money, gold bars. I am at the high 4000 level and all of a sudden unless i spend money i cant advance. Time to find another game rather than be extorted. Too bad i liked this game.

  • monnygf86
    monnygf86 Posts: 1

    Level 1

    My hubby gets extra lives or extra moves
     seeing ads but I can’t , we had the 
    same phone ,  How can I configure my
     game to see ads?
    


  • Roono
    Roono Posts: 1

    Level 1

    Why don’t I get ads to get extra boosters?

  • Having just stumbled upon this support article, I am fairly disappointed to learn that the rewarded videos are still in beta and have been for a very long time. Their inconsistent availability will be the bane of every Crusher who needs them for a chance to stand against tougher levels.

    That said, I did put out an idea on this forum about warning players when rewarded ads are not available before starting a level. It can help ease candy crushing headaches in the interim while the devs are still trying to figure out how to finally best implement the rewarded videos.

  • PummyRaj
    PummyRaj Posts: 44,082
    edited September 2023

    Hello @Roono🤗 Hearty Welcome to our sweet King Community!

    Advertisements are a feature that is also another test. The game team sends various features to different groups of players and check how we receive those features. If a feature is received well, it will be moved to more groups of players.

    But, it will take time for all the players to receive the feature... just a matter of time👍️ I would recommend you to stay active in the game, keep the game updated with latest version and make sure your device have at least 2 GB free memory space!

    If you have further questions, please reply back by typing in the blank box given below to my comment.

    Thank you for joining our Community and have a great rest of the day 🍫🍫

  • PummyRaj
    PummyRaj Posts: 44,082
    edited September 2023

    Hello @monnygf86🤗 Hearty Welcome to our sweet King Community!

    Receiving Advertisement does not depend on the device we are using, but our account!!

    Ads is a feature that is still in testing! All the testing features are sent to few groups of players at a time. And, these players in these groups are generated by the computer system. So, it depends on the system when we will receive the feature... but, it is just a matter of time!!

    Only thing I would recommend you is to stay active in the game, keep the game updated with latest version and make sure your device have at least 2 GB free memory space!

    If you have further questions, please reply back by typing in the blank box given below to my comment.

    Thank you for joining our Community and have a great rest of the day 🍫🍫

  • kiara_wael
    kiara_wael Posts: 157,009
    edited September 2023

    Hi and Welcome to the King Community

    Thank you for the feedback. The video ad feature as all ads and promotional features is still a test feature in the game, which means that some of you can get Lives, while others can get Boosters or other items from this feature.

    This also means that the video ads will not always be available and not found in all player's games or on all devices.

    So if you at the moment are missing the ads in your game, just stay tuned and keep an eye in the game to see when the ads are back.

  • somayatawfeek
    somayatawfeek Posts: 6

    Level 2

    Hello community, i play this game years ago and recently i never get any ads ! Although am playing it almost all the day these months and i never get ads?? So whats the problem please i hope you solve it..

    ps: my sister play it too and she gets ads so is the problem in my account or what?

  • kiara_wael
    kiara_wael Posts: 157,009
    edited September 2023

    Hi and Welcome to the King Community

    Thank you for the feedback. The video ad feature as all ads and promotional features is still a test feature in the game, which means that some of you can get Lives, while others can get Boosters or other items from this feature.

    This also means that the video ads will not always be available and not found in all player's games or on all devices.

    So if you at the moment are missing the ads in your game, just stay tuned and keep an eye in the game to see when the ads are back.

Hey! Would you like to give us your opinion?