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  • Cezdiamond
    Cezdiamond Posts: 6,497

    Thanks @Elsa

    Hello @Harriet- Could you confirm which topics you selected in the contact form? I have spoken to the customer service team and we cannot locate your email in the system. So I just want to check that the contact form is working properly. 

    Please let me know which level you should be on too and I will see what I can do :D 

    Thanks! 

  • Harriet_Dunkason
    Harriet_Dunkason Posts: 9

    Level 1

    Good Morning,

    I think I selected game progress and then I explained that I reinstalled the game and I lost everything. I was on level 1530 I think - I cant remember exactly. I was near that level.

    Many Thanks

    Harriet

  • Harriet_Dunkason
    Harriet_Dunkason Posts: 9

    Level 1

    Good Morning,

    Unfortunately I still have not received any correspondence from you in regards to reinstalling my progress on candy crush. 

    Many Thanks

    Harriet  

  • _Elsa_
    _Elsa_ Posts: 37,540

    Hi Harriet, I will tell @Cez that you responded.

  • Harriet_Dunkason
    Harriet_Dunkason Posts: 9

    Level 1

    @Cez I still have not heard anything. 

Hey! Would you like to give us your opinion?