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This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.
I logged into my Facebook account so that my progress can be save however after allowing facebook to link to Candy Crush, all my gold bars were gone! I had 1003 bars!!!!
🤗 🍫🍫
Thanks to YOU and the Community Manager! and Yes! Back to crushing!
Hello dear @Fely1965🤗
I am very glad to know that your Gold Bars have reached safely to your game!
It was our Candy Crush Saga Community Manager's help that made it happen😍
Now, back to crushing those candies🍫🍫
Hey! My bars returned!! Not sure if it was just a connection issue or if you had something to do with it coming back but I really really appreciate your help.
Thank you @Fely1965👍️
I will try to get back to you by end of tomorrow! If not, by Tuesday🍫
Thank you so much for helping! I hope I will be able to get them back. I worked tirelessly and am so proud of my progress.
My ID number is 1423167348
I am playing on iPhone 14 pro running IOS 17
I am very sorry to know that dear @Fely1965😕
I will ask our Candy Community Manager and find out what you can do to get your Gold Bars back into your game.
But, you will have to wait until Monday late afternoon to receive an answer. They are off for the weekend.
In the mean time, please post these details...
1) Device you are using;
2) Your game ID number. Click on --> This Link <-- to find your game ID number.
Talk to you soon🍫
Hello again. No unfortunately the bars are still at 0.
That’s ok, don’t worry!
Please try logging out of the game - wait for few minutes and log back in and see if the Gold Bars appear!
i don’t have a screen shot of it before.
Sorry to know that @Fely1965!!
Do you have a screenshot of the Gold Bars before you have saved the game to Facebook? If so, please post that too?
Once you post that screenshot, I want you to try logging out of your game -- wait for few minutes -- and log back into the game -- see if the Gold bars are back in your game.
I just tried it. Here is the screen shot.
Thank you for replying back @Fely1965🤗
Please do try the steps --> Close the game - shut down your device -- then restart it after few minutes and reopen the game. See if the Gold Bars appear back in the game.
If they still didn't appear, can you post a screenshot of your game map screen? You will have to click on the 2nd icon that is located in the bottom left corner of the open comment box🍫
Hi, yes today was the first time I logged in with FB so that I can save my progress.
Hello @Fely1965🤗 Hearty Welcome to our sweet King Community!
So, did you logged into your game with a Facebook account for the first time, today?
Sometimes, the server could be down or there could be weak internet connection which would look like we do not have any Gold Bars in the game.
I would suggest you to close the App (do not log out) and shutdown your device. Give it few minutes and restart the device and then open the App. See if you find the Gold Bars in the game or not!
Please post back and let me know 🍫🍫
Anyone else have an issue with the booster wheel not letting you spin? Mine says come back in xxx hours for the next spin, but the next spin never comes. I am so stuck on level 7280 and I need some booster help!!
Hi everyone, We’re aware that some players who play on Facebook are currently seeing their game reset to Level 1, even though their progress is correct on other devices. We’ve reported this to the Studio and it’s now under investigation. If you’re affected, please: Confirm you’re logged into the correct Facebook account…
End game directly once moves running out, I cannot use the gold to buy more moves to clear level suddenly. Thanks
