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Candy Royale reward changes

Gingersnappyg
Gingersnappyg Posts: 31 Level 2
edited October 2023 in Support

This just happened again: I was on level 12 of the 14 needed to win part of 1000 gold bars, when the reward suddenly changed to 500. Obviously my share decreased dramatically and I still had to complete 14 levels to get the smaller prize. What’s going on?

Best Answer

  • PummyRaj
    PummyRaj Posts: 32,438 Candy Moderator
    Answer ✓

    Hello Ginger @Gingersnappyg🤗

    Our Candy Community Manager just shared an update about the glitches in the Candy Royale🏆️

    The Candy Studio will be investigating it soon. But, in the meantime, you are advised to contact the King Player Support team for your lost share of Gold Bars.

    ** You can contact them through this link --> https://soporto.king.com/contact;

    ** OR directly from your game App --> The Pink cogwheel (Settings) -- ? icon -- Help Center -- Scroll down to "Popular Topics" and select "Events" -- Scroll down to the option with "Candy Royale" -- Scroll down all the way and click on "Contact Us" -- Fill out the form and "Submit"

    If you have any further questions, please post back and let us know!

    Thank you for your patience and understanding🙏🍫🍫

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