👻🦇 Candy Crush Saga - Spooky Season Events

ndd_2023 · October 2023

I love it!

maf34100 · October 2023

Hi @QueenB, I completd Puzzle Run - Part 1 butmI didn't receivethe rewards.

The screen was frozen and the claim button inactive. When I log in again the rewards were gone.

SabrinaM · October 2023

Hi @QueenB

I had the same problem as @maf34100.

When I tried to claim the prizes, the screen froze. I didn't know if I qualified and if I received the awards.

Screenshot_2023-10-16-16-37-57-16_3d0d14fb2ba4b1b7eb902a7d07026291.jpg

Screenshot_2023-10-16-16-38-04-65_3d0d14fb2ba4b1b7eb902a7d07026291.jpg

MonicaYellow · October 2023

@QueenB for help pl.

Same situation as reported by @maf34100, and mine is the 6-day full version, what a graet disappointment.

When I logged back, rewards gone, only left with Booster Wheel event icon.

So I practised what I've advised other players based on previous experience, played 2 levels, other events icons restored, except the Puzzle Run. I double -checked booster rewards not credited.a d

SApple2 · October 2023

Hi @QueenB

As I reported here, me and others @papytchula, @maf34100, @SabrinaM & @MonicaYellow are all having the same problem.

Can you please address this issue? We are waiting for your response.

Thank you kindly! 🙁

ucf_rosenknight · October 2023

https://community.king.com/en/candy-crush-saga/discussion/comment/2826478#Comment_2826478

@QueenB I recieve a notification with my bars this morning but do you know why I'm not seeing the Halloween events????

QueenB · October 2023

https://community.king.com/en/candy-crush-saga/discussion/comment/2827000#Comment_2827000

https://community.king.com/en/candy-crush-saga/discussion/comment/2827013#Comment_2827013

https://community.king.com/en/candy-crush-saga/discussion/comment/2827015#Comment_2827015

https://community.king.com/en/candy-crush-saga/discussion/comment/2827030#Comment_2827030

Hi everyone and thank you for flagging this!

I've collect your feedback and will be checking with the event team and I'll get back to you all once I know more 😉

QueenB · October 2023

https://community.king.com/en/candy-crush-saga/discussion/comment/2827033#Comment_2827033

Glad to hear you received your share of the Pot of Gold 😃

As for the Halloween event, either your game app is not up to date which makes you miss out on the latest, so check for updates and also try disconnecting the game from your Facebook or King account, restart the game app, connect it again and see if you have access to events.

If nothing changes, then I'm afraid your game might be in a test group that doesn't get any events this time.