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@stevethomas3838 This is one of those events where there is not need to play new levels to complete the contest successfully. You can play an old easy level over and over, for ex level 1000 if you already have passed it. I cross fingers for you for the next pot!π
Thank you for your reply @jk14 . My Facebook profile was also down on the 17th during the time when the award was distributed. I was advised to follow the "update your game/ log out/ leave device off for a moment or two/sign in and play 1or2 levels"; and I did but to no avail π
@QueenB please πcould you help us get the reward of this pot or a similar compensation? As you can see on p.18, we are quite a few in the same situation of having completed the challenge and still awaiting the prize.
Hi everyone, I'm sorry to hear that some of you have not received your share of the Pot of Gold.
We're not able to get you your rewards via the Community but you can request that our Player Support Team review your request by getting in touch with them.
You can contact them via the game app, check out HERE how to do that or by sending them a message through HERE.
Please remember to specify the event in question and include your Game ID so they have all your details.
If you get an automated reply, make sure you reply back to it and include the information again!
I'm truly sorry for the inconvenience π